METRO Riders, please find all ongoing bus, streetcar, paratransit and microtransit service alerts related to the coronavirus pandemic here. This information applies to 2022 as a date for fixed route service changes is to be determined:
- Always check for active service alerts before each transit trip and please remember that you are encouraged to wear a face mask that fully covers your nose and mouth to ride METRO vehicles and go inside the River Cities Travel Center (310 Capitol Ave.) while on METRO property.
These services are NOT operating and have been permanently removed as part of the 2020-2022 annual service enhancements process. Read more about annual service enhancements by clicking here:
Route 7 Shorter College (Beginning Monday, May 11, 2020; see METRO Connect Shorter College-Dixie Zone information below)
Route 12 Clinton Center/Airport (Beginning Monday, May 11, 2020; see METRO Connect East Little Rock Zone information below)
Route 17 Mabelvale/Downtown
Route 19 Hensley Express (Beginning Monday, May 11, 2020; see METRO Connect Hensley – Limited Service Zone information below)
Route 20 Hanger Hill/College Station (Beginning Monday, May 11, 2020; see METRO Connect East Little Rock Zone information below)
Route 25 Pinnacle Mountain Express
Route 26 Maumelle/Oak Grove Express
Route 36 Jacksonville/Sherwood Express
There have been several bus service modifications since the coronavirus outbreak. Please see a comprehensive list below for weekday service, Saturday service, and Sunday service.
Ongoing Weekday Service Changes:
Route 8 Rodney Parham has a schedule change and route pattern adjustment starting Monday, May 11, 2020: service will run between the route’s terminating point at Rainwood Road & Green Mountain Drive and the Midtown Transfer Hub (the stops along Midtown Avenue behind the Midtown Target shopping center) only; riders can transfer to Routes 3 Baptist Medical Center or 5 West Markham to reach downtown from the Midtown Transfer Hub. Find the updated Route 8 schedule here.
METRO Connect East Little Rock Zone: A now-permanent METRO Connect East Little Rock on-demand microtransit zone has been set up to provide transit service to riders along the suspended Routes 12 Clinton Center/Airport and 20 Hanger Hill/College Station. Click here for more information on how this service works. This service began Monday, May 11, 2020.
METRO Connect Shorter College-Dixie Zone: A now-permanent METRO Connect Shorter College-Dixie on-demand microtransit zone has been set up to provide transit service to riders along the suspended Route 7 Shorter College. Click here for more information on how this service works. This service began Monday, May 11, 2020.
METRO Connect Hensley – Limited Service Zone: The METRO Connect Hensley – Limited Service Zone is a ride-hailing service pilot project (active starting Thursday, May 14, 2020) and connects riders near the former Route 19 Hensley Express to other METRO routes each Thursday. The service uses smaller vehicles and on-demand service from four designated stops to take riders to the River Cities Travel Center and back. The River Cities Travel Center must be the starting or ending destination for each trip, and the other destination must be one of the four sole boarding stops. Click here for more information on how this service works (scroll toward the bottom of the linked page).
Again, the following routes are NOT currently in service, including on weekdays, as of Monday, May 11, 2020 and have been permanently suspended as part of an annual route network change decision since Aug. 25, 2020: Routes 7, 12, 17, 19, 20, 25, 26, and 36.
Ongoing Saturday Service Changes:
The following routes will only be operating on one bus on Saturdays; riders can expect delays in service:
- Route 4 Levy/Amboy
- Route 6 Granite Mountain
One additional bus will be operating along the following routes:
- Route 3 Baptist Medical Center
- Route 5 West Markham
- Route 10 McCain Mall
- Route 14 Rosedale
- Route 22 University Ave./Mabelvale
Route 1 Pulaski Heights Outbound bus will operate until 4 p.m. from the River Cities Travel Center. The last Route 1 Pulaski Heights Inbound bus arrives at 4:55 p.m. For the complete “Sunday+” Saturday service schedule for Route 1 Pulaski Heights, please see the table below.
Routes 8 Rodney Parham and 23 Baseline/Southwest will follow their Sunday route patterns.
Route 18 McAlmont will follow its FULL route pattern to serve the Walmart on McCain.
METRO Links will operate from 5 a.m. – 6 p.m. only on Saturdays until further notice.
For modified SATURDAY SERVICE schedules, please check the “Sunday +” Schedule PDF to see the enhanced Sunday service runs for Saturday service and the following link for an interactive map of each enhanced Sunday route pattern: https://platform.remix.com/map/8765c70?latlng=34.66,-92.33143,10.5
Route 1 Pulaski Heights Saturday Schedule:
|River Cities Travel Center||Kavanaugh & Markham||Kavanaugh & University||Keightley & T|
|–||–||8:37 a.m.||8:42 a.m.|
|9:15 a.m.||9:26 a.m.||9:37 a.m.||9:42 a.m.|
|10:15 a.m.||10:26 a.m.||10:37 a.m.||10:42 a.m.|
|11:15 a.m.||11:26 a.m.||11:37 a.m.||11:42 a.m.|
|12:15 p.m.||12:26 p.m.||12:37 p.m.||12:42 p.m.|
|1:15 p.m.||1:26 p.m.||1:37 p.m.||1:42 p.m.|
|2:15 p.m.||2:26 p.m.||2:37 p.m.||2:42 p.m.|
|3:15 p.m.||3:24 p.m.||3:33 p.m.||3:37 p.m.|
|4:00 p.m.||4:11 p.m.||4:22 p.m.||4:27 p.m.|
|Keightley & T||Kavanaugh & University||Kavanaugh & Markham||River Cities Travel Center|
|8:42 a.m.||8:47 a.m.||8:59 a.m.||9:10 a.m.|
|9:42 a.m.||9:47 a.m.||9:59 a.m.||10:10 a.m.|
|10:42 a.m.||10:47 a.m.||10:59 a.m.||11:10 a.m.|
|11:42 a.m.||11:47 a.m.||11:59 a.m.||12:10 p.m.|
|12:42 p.m.||12:47 p.m.||12:59 p.m.||1:10 p.m.|
|1:42 p.m.||1:47 p.m.||1:59 p.m.||2:10 p.m.|
|2:42 p.m.||2:47 p.m.||2:59 p.m.||3:10 p.m.|
|3:37 p.m.||3:41 p.m.||3:51 p.m.||4:00 p.m.|
|4:27 p.m.||4:32 p.m.||4:44 p.m.||4:55 p.m.|
Again, the following routes are NOT currently in service, including on Saturdays, as of Monday, May 11, 2020 and have been permanently suspended as part of an annual route network change decision since Aug. 25, 2020: Routes 7, 12, 19 and 20.
Regular Sunday service is still in operation.
Response to COVID-19 to Date
It has been a standard practice to sanitize vehicles; offer on-board hand sanitizer stations to riders and hand sanitizer stations at the River Cities Travel Center (the downtown Little Rock local bus station); offer an on-site, full-time janitor at the travel center; and offer METRO drivers and other employees hand sanitizer stations and disposable gloves at each METRO property prior to the COVID-19 outbreak. These measures continue. In addition, METRO:
- Purchased special machines to fog sanitizer product into fleet vehicles nightly and has increased its fleet sanitation schedule, wiping down all high-touch surfaces daily.
- Increased sanitation procedures at each METRO property to reduce the risk of virus exposure for employees.
- Provided and required all employees to wear face masks in shared spaces, including transit vehicles, prior to the widespread availability of the COVID-19 vaccination and during the federal mask mandate.
- Limited passengers per bus and paratransit vehicle to encourage social distancing during the period of the pandemic when COVID-19 vaccinations were not available or were not available to most citizens.
- Placed new ion filtration systems on buses. These systems improve indoor air quality by reducing airborne contaminants; oxidizing volatile organic compounds; reducing airborne particulate matter; killing inactivated bacteria, mold and viruses; and enhancing the effectiveness of filtration media and evaporator coils.
- Required passengers to wear a face covering that fully covers the nose and mouth while riding while the federal mask mandate for public transportation was being enforced.
- Maintained public restrooms and introduced portable handwashing stations to riders at the River Cities Travel Center.
- Installed new UVC emitters to air handling equipment on METRO property. These devices inactivate microbial organisms (bacteria, viruses and molds) that can trigger a range of symptoms from watery eyes and headaches to severe allergy and asthma responses. The recirculating air in the HVAC system creates redundancy in exposing microorganisms to UVC, ensuring multiple passes so the light energy is effective against large quantities of airborne microorganisms.