Table of Contents
01

Overview

On March 2 2020 (please note — this date has changed from the original date of Monday, Feb. 3. The date is now Monday, March 2), Rock Region METRO is launching a small number of system service changes – a “mini” annual service enhancements process. The agency is hosting a public meeting Thursday, Jan. 16, 11:30 a.m.-1 p.m. at the West Central Community Center, 8616 Colonel Glenn Rd., Little Rock, to discuss the changes, which include changes to service in the Route 21 Riverdale area (click on the meetings link to the left to see details about the special Riverdale-area meeting happening Wednesday, Jan. 15, 5:30-7 p.m. to discuss those changes with Riverdale residents) and a permanent replacement of former Route 9 West Central/John Barrow Road with the METRO Connect John Barrow Road Zone microtransit service, pending the outcome of the agency’s comprehensive operational analysis – a completely separate project called R.I.D.E. 2020 – Route Innovation, Development and Evaluation. Learn more about it here.

Table of Contents I. 2020 Annual Service Enhancements
  • 01. Overview
  • 02. 2020 ASE Public Information Meeting Date and Time
II. Per-Route Map and Change Narratives
  • 03. METRO Connect John Barrow Road Zone Permanent Service Placement
  • 04. Route 21 Riverdale Pilot Project Service Replacement
  • 05. Route 12 Clinton Center/Airport Schedule Change
  • 06. Route 22 University Ave./Mabelvale Route Change
III. Public Comments
  • 07. Public Comments
IV. Ways to Stay In Touch With Us
  • 08. Stay Connected

Changes occurring include launching a yearlong microtransit pilot project that covers most of the Route 21 Riverdale service area and offers connections to fixed route service, as well as permanently replacing former Route 9 West Central/John Barrow Road with the METRO Connect John Barrow Road Zone microtransit service, pending the outcome of the agency’s comprehensive operational analysis. Route 12 Clinton Center/Airport, which is currently interlined with Route 21 Riverdale, will undergo a schedule change. Finally, Route 22 University Ave./Mabelvale, which is currently detoured to accommodate the The District at Midtown shopping center construction, will undergo a slight route pattern change, essentially undergoing a permanent route pattern change to the current detour pattern.

In November 2019, the METRO Board of Directors approved the agency’s 2020 annual operating budget, which, pending the passage of annual operating budgets that included transit appropriations for METRO’s six local funding jurisdictions (the cities of Little Rock, North Little Rock, Maumelle, Sherwood and Jacksonville and Pulaski County), included funding for operating experimental microtransit service in the Riverdale, Little Rock area in 2020, as well as continuing to operate the popular METRO Connect John Barrow Road Zone microtransit service in the area of Little Rock formerly served by Route 9 West Central/John Barrow Road Zone.

As of Dec. 4, 2019, all 2020 budget allocations to METRO from local jurisdictions were approved, and the agency staff is hard at work to produce and distribute public information regarding March 2020 service changes.

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