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With roughly half a million residents living in and around the state’s capital, central Arkansas offers your business a strong existing market as well as new market reach potential.

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Accessibility

In compliance with the U.S. Department of Transportation Americans with Disabilities Act (ADA) of 1990 (49 CFR Parts 27, 37, 38, and 39), and Section 504 of the Rehabilitation Act of 1973, as amended, Rock Region Metro (RRM) ensures its services, vehicles and facilities are accessible to and usable by individuals with disabilities. Anyone who believes they have been discriminated against based on disability may file an ADA complaint.

Accessible Information

All METRO vehicles are equipped with wheelchair lifts and securement devices, making them accessible to persons with disabilities. For accessible, text-only real-time bus and streetcar arrival information, visit rrmetrotrack.org and click on the Text Only heading.

For more information on disability-based fare discounts, click here and visit the Disability and Discount Fares section of the Fares & Passes subpage.

For more information on METRO Links paratransit service eligibility, click here.

For more information, or to request this document in an alternate format or translated into another language, please call 501-375-6717.

Para obtener más informacion, o para solicitar este documento en un formato alternativo o traducico a otro idioma, llame al 501-375-6717.

ADA Complaints Procedure

To file an ADA complaint, please complete the form below and send it to Director of Transportation John Bohannon who can be reached at 501-375-6717 or via email here. METRO will respond to the complaint within 1-3 business days.

ADA Complaint Form

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Reasonable Modification Policy

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Reasonable Modification Request Form

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Route 5 Pattern Change Service Alert Read More
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