With roughly half a million residents living in and around the state’s capital, central Arkansas offers your business a strong existing market as well as new market reach potential.
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Commuting within Pulaski County but don’t want to deal with traffic congestion and delays? Want to save money on gas? Try Park and Ride!
Learn MoreYou aren’t alone! Public transit use is on the rise, even in little ol’ central Arkansas. And we’re here to help!
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Justin Avery, CPA, chief financial officer and director of finance and administration, joined Rock Region METRO in December 2012. He is responsible for financial and administrative aspects of the agency, including accounting, budgeting, grants management and federal financial reporting requirements, as well as managing human and compliance with equal employment opportunity laws. He graduated with a master’s degree in accounting from Hendrix College and is a graduate of the Little Rock Regional Chamber of Commerce Leadership Greater Little Rock Class XXXIII.
Tim Bisbee, director of maintenance, joined the Rock Region METRO team in August 2019, returning to lead the agency’s maintenance department after serving METRO for 20 years as a Class A Mechanic. He is responsible for managing a department of 34 employees and overseeing day-to-day management of maintenance and parts projects for the agency, including OSHA compliance. Bisbee is a University of Arkansas at Little Rock graduate with a bachelor’s degree in mechanical engineering technology.
Donna Bowers, director of operations, joined the Rock Region METRO team in September 2014. She is responsible for managing a department of 150+ employees and overseeing day-to-day logistics and operations projects for the agency. Bowers served six years at Denton County Transportation Authority in multiple roles including operations manager, where she managed the implementation of several major projects, including DCTA’s intelligent transportation system (real-time arrival information system) and provided support for the design, construction, and operations phases for of the agency’s $320 million A-train commuter rail project. She is a graduate of Texas Woman’s University in Denton, Texas.
Charles D. Frazier, Rock Region METRO executive director, joined the organization in June 2018 and is responsible for the oversight of the agency, including providing strategic vision and guidance, serving as an effective transit advocate within the greater community and exercising strong fiscal management in service of METRO’s mission to provide safe, reliable, convenient and cost-effective public transit to central Arkansas. Prior to joining METRO, Frazier worked for Palm Beach County, Florida for 17 years, including serving more than six years as assistant executive director/director of support services for Palm Tran, Inc., Palm Beach County’s bus system. Frazier is among a select group of individuals nationwide who participated in the American Public Transportation Association’s Leadership Class of 2018. He is a graduate of Gonzaga University in Spokane, Washington and former president of Leadership Palm Beach County, a nonprofit organization.
Becca Green, APR, Rock Region METRO director of public engagement, joined the organization in July 2015 and is responsible for strategic planning, public relations, collateral and content development, governmental affairs, media buying, website and social media management, community outreach and more. Prior to her current role, Green served six years as director of marketing and communications at ACCESS, a Little Rock-based nonprofit serving individuals with learning and developmental disabilities. She managed several hospitality industry accounts and media relations for Gov. Mike Beebe’s inauguration at the Little Rock-based communications firm CJRW. Green served two years as director of marketing and public relations at Arkansas Repertory Theatre, Arkansas’ largest and oldest professional regional theater. She has been a member of the Public Relations Society of America since 2005 and served as the 2016 president for the Arkansas chapter. She is a graduate of the Little Rock Regional Chamber of Commerce Leadership Greater Little Rock Class XXX.
Joe Procop, Rock Region METRO assistant director of procurement and assets, joined the organization in July 2007 and is responsible for all agency procurement and facilities asset management. Procop is a University of Arkansas at Little Rock graduate with a bachelor’s degree in business administration. He is a member of NIGP: The Institute for Public Procurement and has served as a board member of the NIGP Arkansas Chapter since 2017.
Below is METRO’s administrative staff, whose goal is to make your transit experience the best that it can be. The administration office’s phone number is 501-375-6717.
| Phyllis Busick Administrative Assistant |
ext 222 |
| John Bohannon Fixed Route Manager |
ext 239 | |
| Felita Keith Operations Manager |
ext 233 | |
| David Fowler Safety & Training Coordinator |
ext 226 | |
| Billy Trent METRO Streetcar Manager |
374-5354 | |
| Sharon Hill METRO Links Manager |
ext 231 | |
| Toni Wright METRO Links Paratransit Eligibility Specialist |
ext 251 |
| Wendy Hunter Assistant Director of Finance |
ext 236 | |
| Jon Wisniewski Grants Accountant |
ext 235 | |
| Blake Mhoon Procurement Manager |
ext 260 |
| Greg Williamson Administrative Services Director |
ext 257 | |
| Robert Stroup Manager of Information and Communications Technology |
ext 229 | |
| Gwen Armbrust HR Coordinator |
ext 232 |
| Hayden Krisell Marketing and Communications Associate |
ext 262 |
| Tom Johnson Assistant Director of Maintenance |
ext 247 | |
| John Butler Night Foreman |
ext 256 |
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