Have a Question?

Select a question category to get started:

Advertise with us!

With roughly half a million residents living in and around the state’s capital, central Arkansas offers your business a strong existing market as well as new market reach potential.

Learn More

Find Maps & Schedules

Select a route to get started:

Schedule Live Map Stops

Tired of Traffic?

Commuting within Pulaski County but don’t want to deal with traffic congestion and delays? Want to save money on gas? Try Park and Ride!

Learn More

Track a Route

Select a route to get started:

New to METRO?

You aren’t alone! Public transit use is on the rise, even in little ol’ central Arkansas. And we’re here to help!

Learn More

Staff

METRO Executive Leadership Team

Gwen Armbrust
Director of Human Resources
SHOW BIO

Bio coming soon.

×
Justin Avery
Chief Executive Officer
SHOW BIO

Justin Avery, CPA, chief executive officer, joined Rock Region METRO in December 2012. He worked in the accounting department for 10 years prior to his current role, managing agency finance and administration needs as chief financial officer, including accounting, budgeting, grants management, and federal financial reporting requirements and compliance. Avery graduated with a master’s degree in accounting from Hendrix College and is a graduate of the Little Rock Regional Chamber of Commerce Leadership Greater Little Rock Class XXXIII. Prior to joining METRO, he served two years as a staff auditor at Craft, Veach, & Company. Avery serves on the Board of Directors of Metroplan, the Downtown Little Rock Partnership, the North Little Rock Chamber of Commerce and the Arkansas Transit Association Workers Compensation Trust and is a member of the American Institute of Certified Public Accountants, Government Finance Officers Association, Arkansas Government Finance Officers Association and Arkansas Society of Certified Public Accountants.

×
Tim Bisbee
Director of Maintenance
SHOW BIO

Tim Bisbee, director of maintenance, joined the Rock Region METRO team in August 2019, returning to lead the agency’s maintenance department after serving METRO for 20 years as a Class A Mechanic. He is responsible for managing a department of 34 employees and overseeing day-to-day management of maintenance and parts projects for the agency, including OSHA compliance. Bisbee is a University of Arkansas at Little Rock graduate with a bachelor’s degree in mechanical engineering technology.

×
Becca Green
Chief Planning and Communications Officer and Record Requests Officer
SHOW BIO

Becca Green, APR, Rock Region METRO chief planning and communications officer, joined the organization in July 2015 and is responsible for strategic planning, service planning, public relations, collateral and content development, governmental affairs, media buying, website and social media management, community outreach and more. Prior to her current role, Green served six years as director of marketing and communications at ACCESS, a Little Rock-based nonprofit serving individuals with learning and developmental disabilities. She managed several hospitality industry accounts and media relations for Gov. Mike Beebe’s inauguration at the Little Rock-based communications firm CJRW. Green served two years as director of marketing and public relations at Arkansas Repertory Theatre, Arkansas’ largest and oldest professional regional theater. She has been a member of the Public Relations Society of America since 2005 and served as the 2016 president for the Arkansas chapter. She is a graduate of the Little Rock Regional Chamber of Commerce Leadership Greater Little Rock Class XXX.

×
Chris Harvill
Director of Information Technology
SHOW BIO

Chris Harvill, IT director, joined METRO in September 2020 and is responsible for all computer and telecommunications technology. He began his IT career in Little Rock as a Helpdesk technician intern in 2001. Prior to joining the agency, he worked as a Helpdesk technician and server administrator for logistics companies in Memphis, TN and served as the IT manager at Ortho Arkansas for seven years. Harvill graduated from Arkansas State University at Beebe with an associate degree in computer systems technology. He is a member of the Central Arkansas Trail Alliance and enjoys spending time outdoors in Arkansas’ many parks and public lands.

×
Wendy Hunter
Chief Financial Officer
SHOW BIO

Bio coming soon

×
Lois Pittman
Chief Operating Officer
SHOW BIO

Lois Pittman, chief operating officer, joined Rock Region Metro in March 2023. She oversees the daily operations of all METRO services and has more than 25 years of experience in multimodal operations in bus, paratransit and rail in the public and private sectors. Transportation agencies she has served include Detroit Department of Transportation as deputy executive director providing program and project management, oversight of capital infrastructure and construction projects, contract management, strategic planning and development of the operations and maintenance divisions, Indianapolis Public Transportation Corporation as director of transportation managing transportation operations, training and the operations control center, AGM of SunLink Streetcar System administering direction of field operations, rail equipment maintenance, overhead catenary system, substations, track, signal communications, facilities, administration, customer service and the operations control center, South Florida Regional Transportation Authority as director of operations and maintenance providing oversight of all operational activities of the commuter rail and bus system, and project manager of the agency’s multimillion dollar operating and maintenance contracts, Chicago Transit Authority as rail transportation manager, BNSF Railway, Canadian National Railway, Norfolk Southern Railroad and Chicago & Northwestern Transportation Company in various operations management roles. Pittman is an experienced train and bus operator. She is a veteran of the U.S. Army, serving as a unit supply specialist for A Company, 5th Transportation Battalion, 101st Airborne Division (Air Assault), Fort Campbell, Kentucky.

×
Stephen Smith
Director of Safety & Security
SHOW BIO

Stephen Smith joined METRO in February 2015 as a METRO Streetcar operator. In 2020, Smith was promoted to METRO streetcar manager and was responsible for overseeing day-to-day streetcar operations and managing a staff of seven streetcar operators. In 2023, he was named to his current position. He holds FTA TSSP-Rail and PTSCTP-Rail certifications. Smith is a member of the METRO Employee Advisory Committee and serves as a volunteer at the Heifer Project.

×

Administrative Staff

Below is METRO’s administrative staff, whose goal is to make your transit experience the best that it can be. The administration office’s phone number is 501-375-6717.

OPERATIONS

Billy Trent
Fixed Route Manager
Jason Waymon
Streetcar Manager
Sharon Hill
METRO On-Demand and Special Services Manager
John Sparks
Operations Risk Manager
Raymond Jones
Travel Center Manager
Kim Bracy
Operations Training Manager
Keith Alexander
Paratransit Eligibility Specialist
Allen Atkins
Streetcar Supervisor
Tiffannie Hervey
Operations Training and Development Coordinator
Marquita Foster
Lead Service Supervisor
Travon Collins
Service Supervisor
David Fowler
Service Supervisor
Jilnail Howard
Service Supervisor
Myron Jones
Service Supervisor
Allen Washington
Service Supervisor

PLANNING AND PUBLIC ENGAGEMENT

Emmalyn Lair
Marketing and Communications Associate

FINANCE

Wendy Hunter
Chief Financial Officer
Blake Mhoon
Assistant Director of Finance and Procurement
Ryan Bergren
Procurement and Facilities Manager
Emily Yakus
Grants Accountant and DBE Liaison Officer

HUMAN RESOURCES

Gwen Armbrust
Director of Human Resources
Jessica Shanner
Human Resources Administrator

ADMINISTRATION

Chris Harvill
Director of Information Technology
Stephen Smith
Director of Safety and Security

MAINTENANCE

Tom Johnson
Assistant Director of Maintenance – Streetcar
Tom Shinn
Day Shop Foreman
John Butler
Night Shop Foreman
Shannon Willis
Data & Material Manager
Friday, Feb. 23 Service Alert Read More
Why public transportation? Stories from our riders