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Careers

At Rock Region METRO, you will find a diverse workforce that reflects our community and a commitment to providing world-class transit service. We aim to recruit and hire a diverse workforce that reflects the community we serve. We value the ideas, enthusiasm and ambition that each person brings. We place no limits to what you can achieve at METRO.

We respect and value our employees because we know that we couldn’t do what we do without them. If you would like to work in an innovative and diverse organization and are looking for a challenging opportunity to make an impact, we want to talk to you. Rock Region METRO is an Equal Opportunity Employer. We offer competitive salaries and an attractive benefits package, including career development; medical, vision and dental health insurance; life insurance; 457 deferred compensation retirement plan; paid vacation, holidays and sick leave; and transit passes for employees and eligible dependents.

We’re Hiring Operators and Drivers!

Want good pay, the chance to get a $1,000 sign-on bonus ($5,000 sign-on bonus for fixed route operators with CDLs with passenger endorsements in hand; $2,500 sign-on bonus for paratransit operators with CDLs with passenger endorsements in hand) and a job you’ll love? Do you love to drive and serve as a community helper? Want a stable job with upward mobility? Apply today for a Rock Region METRO operator or driver position!

Operators and drivers are needed for the METRO Local fixed route bus service, METRO Streetcar service, METRO Links paratransit service and METRO Connect on-demand microtransit service.

  • Excellent Benefits, Including Health Care
  • Paid Training and Equipment Provided
  • Flexible Schedule for Non-CDL Part-Time Jobs
  • Non-CDL and CDL Positions Available; Current CDL with Passenger Endorsement Preferred
  • Must Pass Criminal Background, Drug Test and DOT Physical
  • Starting Pay $15-16/Hour for METRO Connect Microtransit Drivers

Schedule an appointment with Human Resources via humanresources@rrmetro.org or 501-375-6717 Ext. 1264.

Recruitment & HR Coordinator
North Little Rock
Human Resources
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Recruitment & HR Coordinator

Location: North Little Rock, AR. (Non-remote position)

Salary: $45,000

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Bi-weekly Pay
  • Direct Deposit
  • Credit Union Membership
  • Referral Bonus
  • Minority Lead Workforce
  • Fulfilling Work
  • Work-Life Balance

RRM currently seeks a Human Resources professional to fulfill the role of Recruitment & HR Coordinator.  The Recruitment & HR Coordinator will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization. This position will also assist with payroll processing and benefits administration.  They will serve as liaison between management and employees. This position will work very closely with the Human Resources Manager.  The Recruitment & HR Coordinator will exhibit the highest level of integrity, hospitality, and customer service by providing prompt, professional, friendly and efficient service to our employees, brokers and external partners.

REQUIRED ATTRIBUTES

  • Passionate about helping and serving others, with a strong sense of empathy and humility
  • Deep understanding of the sense of urgency that is required when handling employee benefits, payroll and compliance related work
  • Excellent interpersonal skills and ability to communicate effectively with team members across all levels
  • Excellent written and verbal communication and a professional demeanor
  • Team culture-inclusive, accountable, and supportive
  • Outstanding work ethic, entrepreneurial and excited to be an integral part of a rapidly growing company
  • Resourceful, solution oriented and self-directed
  • Adaptable, flexible and able to put out many fires on any given day
  • Systems and process oriented
  • Proactive and reliable to fellow team members and managers
  • Impeccable attention to detail and minimal errors
  • Able to manage a heavy workload and fast pace, prioritize well and meet deadlines

REQUIRED EXPERIENCE AND SKILL SET

  • BA/BS degree in Human Resources, Business Administration or other related field
  • Three plus years’ experience in human resources, specifically in employee benefits administration and labor law compliance. PHR/SHRM-CP certified a plus.
  • Two years successfully managing all phases of the recruitment and hiring process in a fast-paced environment screening and hiring a high volume of candidates strongly preferred
  • Experience in ensuring compliance with the Affordable Care Act and State/County (COBRA, Paid Sick Leave, Commuter Benefits, etc.) preferred
  • Ability to research, interpret and communicate complex policies and employment related laws
  • Advanced computer skills, including ability to create reports in Excel, edit PDF documents, and learn to use new technology independently and quickly
  • Advanced writing, copywriting, editing and formatting skills, including an eye for good design and aesthetics
  • Bilingual (written and conversational) in Spanish strongly preferred
  • Performs other duties as assigned

RESPONSIBILITIES OF THE RECRUITMENT & HR COORDINATOR

BENEFITS

  • Serves as subject matter expert and consults with management and staff regarding employee relations, equity and general human resource policies and procedures and regulatory compliance issues.
  • Serves as the lead recruiter for the organization.
  • Will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization.
  • Develops, facilitates, and implements all phases of the recruitment process.
  • Responsible for job posting and advertisement processes.
  • Assists with the interview process, attending and conducting interviews with managers, directors, and other company executives.
  • Attends and participates in onsite and offsite job fairs and recruiting sessions
  • Develops and disseminates communications, including administrative directives, procedures, forms, brochures, etc. in various formats on policy/procedural changes, current and new legislation to promote and encourage compliance.
  • Provide ongoing customer service support to management and employees on all benefits, options, questions and requests for support. Handle all inquiries, discrepancies and complaints promptly and professionally.
  • Prepare monthly, quarterly and annual reports required by law to be filed with federal, state and local agencies, (Internal Revenue Service, Department of Labor, Office of Labor Standards Enforcement, etc.)
  • Stay abreast of updates and changes to laws and ordinances pertaining to benefits, provide updates to team and recommend necessary or suggested changes to maintain compliance with ever-changing legal landscape.

PAYROLL

  • Conduct payroll administration by entering data into the payroll system, ensuring that all employees are paid accurately and according to company policies and laws. Includes processing new hires, transfers, and pay rate changes, leaves of absence, direct deposits, terminations, bonuses, PTO, and sick leave. Track and manage documentation of all following company protocol.
  • Maintain all employee files and benefits enrollments in HR database, on company server and hard copy files. Ensure confidentiality, compliance, and accuracy.
  • Process federal, state and company leave of absences ensuring compliance, accuracy and timeliness.
  • Prepare reports as needed or requested by internal team, or as required for compliance reporting (i.e.: Bureau of Labor Statistics, EEOC, Department of Labor, etc.)

GENERAL HUMAN RESOURCES ADMINISTRATION

  • Conduct payroll administration by entering data into the payroll system, ensuring that all employees are paid accurately and according to company policies and laws. Includes processing new hires, transfers, and pay rate changes, leaves of absence, direct deposits, terminations, bonuses, PTO, and sick leave. Track and manage documentation of all following company protocol.
  • Maintain all employee files and benefits enrollments in HR database, on company server and hard copy files. Ensure confidentiality, compliance, and accuracy.
  • Process federal, state and company leave of absences ensuring compliance, accuracy and timeliness.
  • Prepare reports as needed or requested by internal team, or as required for compliance reporting (i.e.: Bureau of Labor Statistics, EEOC, Department of Labor, etc.)

*The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.*

EMPLOYMENT STATEMENT

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

Paratransit Operator
North Little Rock
Links
VIEW DETAILS

North Little Rock, AR.

Starting Pay $16.45 per hour; pay increases are in accordance with a union contract

Sign on bonus $1000 - $5000

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles

OR

CLP (commercial learner’s permit)

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Sign on Bonus
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Referral Bonus
  • Minority Lead Workforce
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Work-Life Balance
  • Post High School Education Not Required

PARATRANSIT OPERATOR JOB DESCRIPTION

 A Paratransit Bus Operator drives specially equipped Paratransit vans and vehicles over routes that may vary daily in order to effectively serve the transportation needs of people with disabilities, who are the Authority's Paratransit patrons.

ESSENTIAL FUNCTIONS STATEMENT

  • Provides curb-to-curb transportation in a courteous and efficient manner. Operate vehicles and perform all duties in accordance with the rules, regulations, and policies and consistent with the safety and welfare of the general public.
  • Is responsible for the safe operation of paratransit lifts and equipment and maintaining a reasonable schedule.
  • Locate customer addresses through the use of maps, directions, and other aids.
  • Pick up passengers at designated locations, discharge passengers at the destination, collect fares, record time and miles, and provide assistance in loading and securing passengers, when necessary.
  • This position is also responsible for being a source of information for passengers as well as reporting traffic conditions and mechanical problems to appropriate departments.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • Tactful - Ability to show consideration for and maintain good relations with others.
  • Responsible -Ability to be held accountable or answerable for one's conduct.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

  • Graduation from high school or equivalent.

B. Required Prior Experience:

  • Must be at least twenty-one (21) years of age,
  • Prefer one year of CDL passenger driving experience

C. Special Requirements, including Licenses and/or Certifications:

  • Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles
  • Must have a good driving record as defined by METRO.
  • Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.
  • Must have the ability to read map coordinates for pick-up’s given by dispatch.

Hours of Work: Variable shifts, 8 hours a day, 5 days of the week for 40 hours. Will include weekends.

JOB DEMANDS

This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate the door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, occasionally lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration.

EMPLOYMENT STATEMENT:

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

Strong preference given to local central Arkansas candidates.

Specialized Services Manager
North Little Rock
Operations
VIEW DETAILS

NOTE: Interested applicants should submit a cover letter, resume and a completed application.

BRIEF DESCRIPTION
This position is responsible for planning, coordinating, and overseeing, the design, implementation and continuing operation of all ADA paratransit and micro transit service-related activities delivered to METRO including eligibility certification, scheduling, dispatch, and provision of ADA paratransit and micro transit services. This position is responsible for all procedures and transit service, information regarding the service and eligibility; administers contracts for client intake and eligibility determination; disseminating information in appropriate formats regarding the ADA paratransit services and eligibility application procedures, and ensuring that requested services are provided in the most cost-effective and appropriate manner; assists in the development of vehicle specifications, and development, award and monitoring of service provision contracts.

ESSENTIAL FUNCTIONS

  • Responsible for the daily operations of METRO’s Specialized Services.  Monitors compliance with ADA; customer communications, data collection and analysis and Federal reporting.
  • Oversees and directs policy on compliance with ADA and other applicable state and federal laws by monitoring plans, programs, and services, developing policies, recommendations, and training for multimodal operations , facilities, and equipment. Prepares and updates ADA program documents, acts as a liaison to government entities in program/facility audits/reviews, monitoring regulations and legislation in program areas, and developing responses to proposed rulemakings in program areas or recommend policy changes to comply with new regulations.
  • Plans, sets goals and standards for the department, overseeing and delegating work to department staff, establishing, reviewing, and modifying department policy, accessing, and assigning applicable discipline, resolving employee issues and grievances, providing supervision to department personnel.
  • Access and assign applicable discipline for Paratransit agreement employees covered under the collective bargaining agreement.  Resolves employee issues and grievances, providing supervision to department personnel.
  • Manages complaint management process for the department; develop good working relationships with staff and operators. Must learn all scheduling/dispatch office procedure and act as a backup in the Specialized Services office during staff shortages or operational difficulties.
  • Work involves problem-solving and mediating highly conflicting, unexpected, and unusual problems involving multiple groups. Applies broad management responsibility for a large program or set of related functions. Provides supervision to direct reports.
  • Recommendations regarding policy development and implementation are made and/or recommended. Evaluates customer satisfaction, builds positive relationships with internal and external stakeholders, and utilizes resources to continuously improve customer satisfaction.
  • Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
  • Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained at the college level or above. However, it may be obtained from experience and self-study.
JOB REQUIREMENTS
  • Four (4) years of college resulting in a bachelor’s degree or equivalent from an accredited college or university in Transportation, Transportation Planning, Business Administration, Public Administration, Vocational Rehabilitation, or a related field.
  • Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.
  • A minimum of three (3) years of progressively responsible management, administrative, or supervisory experience. Paratransit management. ADA compliance, and/or micro transit experience a plus.
  • Extensive knowledge and experience labor contract interpretation, and administration, and the ability to develop, interpret and communicate policies and procedures, contract language, etc.
  • Strong labor investigative and organizational skills.
  • Incumbent will be subject to responding to work-related issues and emergencies outside of core working hours.
  • Required to possess CDL w/Passenger Endorsement or have the ability to obtain within designated probationary period. 
KNOWLEDGE
  • METRO’s policies, procedures, and functions.
  • Knowledge of the organizations and operations of administrative programs.
  • Statistical and research methods as applied to public transportation planning.
  • Federal, state, and local rules and regulations on accessibility.
  • Principals and techniques of personnel management and supervision.
  • Project management, analysis, and evaluation.
  • Knowledge of Americans with Disability Act (ADA) sufficient to ensure compliance.
  • Comprehensive understanding of medical terminology.
  • Laws, regulations, and reporting requirements dealing with persons with disabilities and the elderly.
  • Various kinds of disabilities, their related functional abilities, and related accommodation tools.
  • Adaptive technologies and available accommodation for persons with disabilities.
  • Appropriate terminology in discussing disabilities, and related functional limitations in accessing fixed route service.

SKILLS & ABILITIES
  • Advanced word processing, spreadsheet, presentation, and database software
  • Specialized software related to functional area.
  • Establish and maintain effective relationships with other management staff, employees, and the general public in a team-oriented environment.
  • Present facts and recommendations effectively in oral and written form
  • Professionally maintain composure and effectiveness under pressure and changing conditions
  • Establish, monitor, and control projects and schedules.
  • Provide technical advice to professional and technical staff in solving complex issues, regulations, and compliance problems.
  • Display willingness to make decisions, exhibits sound and accurate judgment and make timely decisions.
  • Interpret, analyze, and apply the general guidelines of the ADA transportation provisions in establishment of METRO policies related to disabled and elderly services.
  • Prioritize and plan work activities, use time efficiently and develops realistic action plans.
  • Make comprehensive records and reports.
  • Establish and maintain cooperative working relationships.
  • Ability to navigate stressful situations and administer conflict resolution procedures.
  • Learn agency and department operating policies, procedures, systems, methods, and tasks.

DIRECT REPORTS
  • Paratransit Operators
  • Paratransit Dispatchers
  • Paratransit Schedulers
  • Eligibility Specialist

BENEFITS
Eligible for employer paid health, life and disability insurance, dental insurance, vision insurance, paid sick, paid vacation, paid holidays, 457 (b) deferred compensation retirement plan.

EMPLOYMENT STATEMENT
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Service Supervisor
North Little Rock
Rock Region METRO
VIEW DETAILS

Service Supervisor

North Little Rock, AR

Starting Pay $19.00 per hour

Schedule: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week/weekends including holidays. The schedule rotates on the first Monday of each month. Weekly travel between Conway and Little Rock/NLR required.

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Referral Bonus
  • Minority Lead Workforce
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Work-Life Balance
  • Post High School Education Not Required

SERVICE SUPERVISOR JOB DESCRIPTION:

The Service Supervisor supervises day-to-day field operations of the transit bus operators, ensure buses are on schedule and run safely. Provides support and assistance to operators in the performance of their daily duties to maintain an efficient and reliable transit system. Monitors, investigates, and analyzes situations which impact or may impact bus, paratransit, or streetcar service. He or she communicates information and/or recommendations to appropriate management personnel. Interacts with management, dispatchers, operators, other employees, passengers, and the public to coordinate problem resolution, provide information, carry out assignments and maintain high quality and timely transit service.

ESSENTIAL FUNCTIONS:

  • Monitors all phases of revenue service operations, monitors schedule adherence, fare collections, transfer problems, reporting of hazardous conditions and emergencies, and accident investigations.  Reports all delays to Dispatch.  Holds over units to allow more even spacing or headway. 
  • Supervises, instructs, and conducts routine checks of transit operators relative to schedule and route adherence, proper signage, traffic regulations, safety, operating rules and policy compliance, uniform regulation, general appearance, physical condition, customer service, proper fare collection, general demeanor; documents daily activity as required.  Assists, corrects, and/or reports any observed violations; reestablishes schedules in the event of vehicle breakdowns or service delays; responds to and resolves passenger incidents; creates and distributes detours due to accidents or road closures.
  • Monitors radio transmissions and maintains constant contact with transit vehicle operators and dispatchers, to ensure, monitor, and control revenue service operations, and to responds to emergencies and special needs.
  • Assists with accidents/incidents, including handling the collection of photographic evidence, measurements, interviewing of witnesses, provides information for alternative service, any needed on-site assistance and support for operators and emergency personnel; completes initial investigations, and reports for minor/major accidents, collisions, incidents, and injuries throughout the Rock Region Metro transit system.
  • Work in inclement weather and emergency conditions.
  • Drives revenue vehicles and other equipment when necessary.
  • Coordinates with Legal and Human Resources staff, other managers and supervisors regarding incidents, accidents, policies and procedures.

JOB DEMANDS:

This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit & company vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration. Work under severe weather and emergency conditions. Employees are subject to being called to work in the event of an emergency situation and are expected to perform emergency service duties, as assigned. (Drive a bus, monitor roads under the Inclement Weather Program)

KNOWLEDGE & ABILITIES:

A. Knowledge of:

  • Traffic laws, ordinances, rules and driving courtesies involved in transit operations.
  • Principles and practices of good customer service.
  • Safe driving practices.
  • Basic computer knowledge and skills. (Managing files, folders, shortcuts and the use of various software applications)
  • Well versed in Microsoft Office software (Word, Excel and Outlook.)

B. Ability to:

  • Learn METRO’s policies and procedures.
  • Fluently read, write, and speak English.
  • Read, write, and make basic mathematical calculations.
  • Work varied hours to cover scheduled operations.
  • Work in inclement weather conditions, emergency conditions and stressful situations.
  •  Mitigate, and deescalate hostile situations involving the public, law enforcement personnel and employees.
  • Exercise good judgment and problem-solving skills.
  • Understand and follow oral and written instructions spoken or written in English.
  • Operate vehicles safely and efficiently.
  • Act in a confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Learn METRO’s transit routes and schedules.
  • Maintain a friendly, courteous, and professional demeanor when interacting with the public, passengers, and fellow employees using tact, diplomacy and patience.
  • Identify and correct conditions that affect employee and public safety.
  • Address customers’ needs while following company procedures.
  • Find solutions for or to deal proactively with work-related problems.

MINIMUM QUALIFICATIONS:

 Any combination of education and experience that would likely provide the required knowledge and abilities:

A. Education:

  • Graduation from high school or equivalent.

B. Prior Experience:

  • Two (2) years of bus operating or fleet dispatching experience or closely related experience and one (1) year of experience working with the general public.
  • One (1) year of supervisory or management experience, preferably in the transit/transportation industry.

C. Special Requirements, including Licenses and/or Certifications:

  • Must have a good driving record as defined by METRO.
  • At the time of application, must possess a valid Class B Driver’s License, and must have the ability to obtain and maintain a valid Class B CDL with passenger endorsement, issued by the Arkansas Department of Motor Vehicles.
  • Must be 21 years of age.
  • Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screening.

Full Time Bus Operator
North Little Rock
VIEW DETAILS

***Sign on Bonus up to $5000***

 Pay $18.40 per hour, pay increases are in accordance with a union contract.

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles

or

Commercial Learner's Permit (CLP)

EMPLOYEE BENEFITS & PERKS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Home Daily
  • Work-Life Balance

COMPANY SUMMARY

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

JOB SUMMARY

This position is responsible for the safe and timely operation of Fixed-Route buses. During daily operations, this person will be responsible to drive in a safe, courteous, and timely manner while providing customer service in the form of passenger communications including route schedules and times, fare rates and process, and transfer instructions. They may also assist passengers with special needs, including passengers with disabilities. 

RESPONSIBILITIES & DUTIES

  • Operate a city bus
  • Requires sitting for long periods while operating bus.
  • Must meet schedule demands of the particular route
  • Must assist passengers in wheelchairs by securing wheelchair while on the bus.
  • Provide passengers with general information of routes and schedules.

QUALIFICATIONS & SKILLS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

  • Graduation from high school or equivalent

B. Required Prior Experience:

  • Must be at least twenty-one (21) years of age,
  • Prefer one year of CDL passenger driving experience
  • C. Special Requirements, including Licenses and/or Certifications:
  • Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles or Commercial Learner's Permit (CLP)
  • Must have a good driving record as defined by METRO.
  • Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.
  • New operators will start off as an extra board driver, you will work as business demands, typically filling in for days off, vacations, sick days, call-offs, vacated bids, etc.

EMPLOYMENT STATEMENT:

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

Strong preference given to local central Arkansas candidates. 

Tire/Utility Technician
North Little Rock
Maintenance
VIEW DETAILS

Tire/Utility Technician

North Little Rock, AR.

Starting Pay $19.18 per hour

Schedule: Mon - Fri 4:00 PM-12:30 AM

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Shift Differential
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Referral Bonus
  • Minority Lead Workforce
  • Tool Allowance
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Work-Life Balance
  • Post High School Education Not Required

MAINTENANCE TIRE/UTILITY TECHNICIAN

The Maintenance Tire/Utility Technician position is a safety sensitive role in the Maintenance Department, ensuring that all tires are DOT compliant on all transit and support vehicles.

KEY SUCCESS FACTORS:

  • Professional, knowledgeable, and friendly representation of METRO
  • Computer and software proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Teams)
  • Strong organizational skills and attention to detail
  • Must have excellent customer service and communication skills, both written and verbal
  • Previous experience in automotive/heavy-duty tire repair is preferred
  • Current AR Driver’s License required with clean MVR
  • Flexibility to work scheduled shifts, including nights and weekends
  • Ability to manage time and workload

ESSENTIAL FUNCTIONS:

  • Able to communicate effectively to understand the problem and explain its solution.
  • Work in Maintenance tire shop, alongside mechanics, with a focus on ensuring that tires are reliable and safe
  • Collaborate with assigned administrators and staff to accurately document work performed
  • Maintain customer tire inventory by utilizing best inventory management practices
  • Monitor tire maintenance through periodic tire inspections, utilizing specialized software and a combination of electronic digital devices
  • Maintain and repair all tires according to industry standards
  • Perform dynamic tire balancing, tire and wheel assembly changes, regrooving, inflation maintenance, utilizing best in class tire related machinery
  • Maintain shop safety and cleanness through good housing practices
  • Perform other duties as assigned by supervisor, such as emptying fare cashboxes, fueling and servicing fleet vehicles

COMPETENCIES:

  • Ability to work in a fast-paced setting, process work rapidly, set priorities and work under pressure, all while maintaining accuracy of work and completion of assigned tasks with limited supervision
  • Ability to establish and maintain effective relationships with coworkers, customers, and external organization representatives

QUALIFICATIONS:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

  • Graduation from high school or equivalent.

B. Required Prior Experience:

  • Must be at least twenty-one (21) years of age,
  • Overall knowledge of automobile and be experienced in the use of tools to perform related work.

C. Special Requirements, including Licenses and/or Certifications:

  • Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles within 120 days of employment. (Company will help obtain CDL license.)
  • Must have a good driving record as defined by METRO.
  • Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.
  • Experience in automotive/heavy-duty maintenance industry

EMPLOYMENT STATEMENT:

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

Strong preference given to local central Arkansas candidates.

Utility Technician
North Little Rock
Maintenance
VIEW DETAILS

Tire/Utility Technician

North Little Rock, AR.

Starting Pay $18.80 per hour (about $37,600 annually)

Schedule: Mon - Fri 4:00 PM-12:30 AM

Up to $1000 Sign on Bonus

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Shift Differential
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Referral Bonus
  • Minority Lead Workforce
  • Tool Allowance
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Work-Life Balance
  • Post High School Education Not Required

MAINTENANCE TIRE/UTILITY TECHNICIAN

The Maintenance Utility Technician position is a safety sensitive role in the Maintenance Department, ensuring that all tires are DOT compliant on all transit and support vehicles.

**Must have a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles within 120 days of employment**

KEY SUCCESS FACTORS:

  • Professional, knowledgeable, and friendly representation of METRO
  • Strong organizational skills and attention to detail
  • Current AR Driver’s License required with clean MVR
  • Flexibility to work scheduled shifts, including nights and weekends
  • Ability to manage time and workload

ESSENTIAL FUNCTIONS:

  • Conducts self in an appropriate manner as a representative of RRM, working effectively in a diverse work environment, using prudent judgment at all times, performing duties in a safe manner, and assuring professional quality of services to all external and internal customers.
  • Performs grounds upkeep and lawn care at all RRM facilities, which includes, but is not limited to, mowing, weed eating, leaf blowing and trash pickup and removal at all RRM properties.
  • Performs visual inspections of RRM shelters to identify shelter damage and/or problems and reports such issues to supervisor.
  • Performs all phases of interior and exterior RRM shelters cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, lights, seats, gum removal, graffiti removal and trash removal.
  • Operates and cares for all RRM equipment and tools in a safe and professional manner.
  • Operates RRM vehicles while in strict compliance with RRM policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques.
  • Maintains current knowledge of and adherence to all RRM operating policies, directives, and procedures.
  • Installs and removes interior and exterior RRM approved signage as directed.
  • Performs job duties using various chemicals in a safe and professional manner following RRM safety policies, directives, and procedures as well as following manufacturer instructions and environmental guidelines.
  • Interacts with RRM staff and the public in a courteous, professional manner when conducting transit bus trades.
  • All other duties as assigned.

COMPETENCIES:

  • Ability to work in a fast-paced setting, process work rapidly, set priorities and work under pressure, all while maintaining accuracy of work and completion of assigned tasks with limited supervision
  • Demonstrated ability to bend, stoop, reach, twist, and push/pull and lift up to 75 pounds in a proper safe manner.
  • Ability to work in confined spaces, awkward physical positions, and at various heights.
  • Basic knowledge of automotive preventative maintenance requirements.
  • Ability to operate and maintain all equipment in a safe and professional manner.
  • Ability to use prudent judgment and problem solving skills to make reasonable and appropriate decisions and recommendations.
  • Ability to follow directions with minimal supervision.
  • Ability to efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
  • Ability to work in a standard shop environment, which can include, but is not limited to, working with dust, fumes, exhaust, various noise levels, various temperatures, and chemicals for an extended length of time as well as in various outdoor weather conditions as required.
  • Ability to establish and maintain effective relationships with coworkers, customers, and external organization representatives

QUALIFICATIONS:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

  • Graduation from high school or equivalent.

B. Required Prior Experience:

  • Must be at least twenty-one (21) years of age.
  • Basic experience operating commercial vehicles and be experienced in the use of tools to perform related work.
  • Experience working with industrial cleaning equipment and supplies.

C. Special Requirements, including Licenses and/or Certifications:

  • Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles within 120 days of employment. 
  • Must have a good driving record as defined by METRO.
  • Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.
  • Ability to obtain certification as a qualified forklift operator.

EMPLOYMENT STATEMENT:

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

Strong preference given to local central Arkansas candidates. 

Service Technician
North Little Rock
Maintenance
VIEW DETAILS

Service Technician

North Little Rock, AR

Starting Pay $18.20 per hour

Must be able to work evening/night shift starting at 4:00pm

EMLOYEE BENEFITS & PERKS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Shift Differential
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Referral Bonus
  • Minority Lead Workforce
  • Tool Allowance
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Work-Life Balance
  • Post High School Education Not Required

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

SERVICE TECHNICIAN JOB DESCRIPTION

This position is responsible for daily servicing of all METRO vehicles and equipment. This involves checking, filling 'topping off' and recording all fluids, and daily cleaning. Performs all phases of interior and exterior METRO vehicle cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, dome lights, handrails, seats, upholstery, gum removal, graffiti removal, trash removal, air conditioning condensers, accessibility lifts, and wheels.

 Also includes driving and parking of vehicles, cleaning individual piece parts and sub-assemblies using various chemicals in a safe and professional manner, while maintaining a clean, efficient and safe work area. Operates METRO vehicles while in strict compliance with METRO policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques. Relocates METRO vehicles and directs incoming traffic into the METRO division. Installs and removes interior METRO approved signs as directed.

KNOWLEDGE AND ABILITIES

A. Knowledge of:

  • Safe driving practices.
  • Knowledge of and the ability to employ standard defensive driving techniques.
  • Automotive preventative maintenance requirements

B. Ability to:

  • Learn METRO’s policies and procedures.
  • Read, write, and make basic mathematic calculations.
  • Work varied hours to cover scheduled operations.
  • Exercise good judgment and problem-solving skills.
  • Understand and follow oral and written instructions spoken or written in English.
  • Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
  • Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
  • Take initiative and be a productive, contributing member of a team.
  • Operate vehicles safely and efficiently.
  • Work in confined spaces, awkward physical positions, and at various heights
  • Ability to hear directions given; distinguish vehicular problems associated with trouble shooting repairs; visually perform essential functions for satisfactory job performance.
  • Work evening/night shift starting at 4:00pm

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

  • Graduation from high school or equivalent.

B. Required Prior Experience:

  • Must be at least twenty-one (21) years of age,
  • Overall knowledge of automobile and be experienced in the use of tools to perform related work.

C. Special Requirements, including Licenses and/or Certifications:

  • Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles or Commercial Learners Permit (CLP) (Company will help you obtain the required CDL license.)
  • Must have a good driving record as defined by METRO.
  • Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.

EMPLOYMENT STATEMENT

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

Strong preference given to local central Arkansas candidates.

On Demand Driver - Full Time
North Little Rock
METRO Connect
VIEW DETAILS

On Demand Driver

North Little Rock, AR.

Starting Pay $15.00 per hour

$1000 Sign on bonus!

**Candidate must be able to work evening shifts/weekends**

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Sign on Bonus
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Referral Bonus
  • Minority Lead Workforce
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Work-Life Balance
  • Post High School Education Not Required
  • No DOT physical required
  • No requirement for Commercial Driver’s License (CDL)
  • No requirement for Passenger (P) Endorsement

ON DEMAND DRIVER JOB DESCRIPTION

This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch.  In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects.  When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip.  In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity.  Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.

ESSENTIAL FUNCTIONS

  • Perform visual vehicle inspections and report any mechanical problems or defects
  • Pick up and discharge passengers as directed.
  • Collect fares and transfers, issue transfers, and inspect passes for validity.
  • Operate 2-Way radios to communicate with Dispatch and management
  • Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
  • Perform other customer service activities as necessary.
  • Operate MDT's or electronic communication devices.
  • Provide passengers with general information of routes and schedules.

Knowledge, Skills, and Abilities

  • Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.
  • Ability to:
  • learn METRO's policies and procedures,
  • read write and make basic math calculations,
  • work varied hours to cover scheduled operations,
  • exercise good judgment and problem-solving skills,
  • understand and follow oral and written instructions spoken or written in English,
  • operate vehicle safely and efficiently,
  • provide on-time and dependable service to the public,
  • learn about METRO's services,
  • maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions,
  • keep accurate recorded logs of trip information when required.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

  • Graduation from high school or equivalent.

B. Required Prior Experience:

  • Must be at least twenty-one (21) years of age,
  • Prefer three years of experience as a driver
  • One year working with the general public

C. Special Requirements, including Licenses and/or Certifications:

  • Must have a good driving record as defined by METRO.
  • Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles
  • Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.

 EMPLOYMENT STATEMENT:

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

Strong preference given to local central Arkansas candidates.

METRO Streetcar Operator
North Little Rock
METRO Streetcar
VIEW DETAILS

EMPLOYEE BENEFITS & PERKS

  • Company Advancement Opportunities
  • Dental, Vision, and Employer Paid Health Insurance
  • Employer Paid Disability & Life insurance
  • 457 (b) Deferred Compensation Retirement Plan
  • Paid Vacation, Paid Holidays & Paid Sick Leave
  • In-house Training Opportunities
  • Transit Passes for Employees & Eligible Dependents
  • Bi-weekly Pay
  • Overtime Eligibility
  • Direct Deposit
  • Credit Union Membership
  • Uniforms Provided
  • Fulfilling Work
  • Community Service
  • Safety/Attendance Awards
  • Work-Life Balance

A METRO Streetcar Operator operates a streetcar on an overhead electric power supply and travel across the Main Street Bridge over the Arkansas River to connect tourists, visitors, and locals to the cities major art and entertainment venues, restaurants, museums, parks, shops, libraries, and neighborhoods located in the downtowns. Streetcar operators provide information on historic sites, current economic revitalization efforts, community events, future expansion plans, and other news and facts from your vantage point on the heated and cooled streetcars.

This is a full-time position and the person selected to fill this position must be flexible in the hours of work and will be required to work weekends. Customer-friendly attitude is critical to this position.

Responsibilities include but are not limited to the following:

  • Operates streetcars in a safe, courteous, and reliable manner on a designated route within a defined time schedule. Directs and assists passengers in a safe and orderly fashion in boarding and deboarding. Provides assistance to people with disabilities and the elderly as required including operating platform wheelchair lifts.
  • • Operates and communicate a two-way radio system as regulated by the FCC. Notifies central dispatch/and or METRO Streetcar Manager of deviations, overload, accidents or passenger incidents. Notify central dispatch/and or METRO Streetcar Manager of passengers’ medical or behavioral problems and vehicle mechanical or electrical trouble. Complete and submit written reports concerning passenger incidents, accidents and route deviations.
  • Responsible for the collection of appropriate fares. Distribute and collect transfers, tickets and coupons. Dispenses information to passengers as requested.
  • Advise passengers of rules and regulations when necessary.
  • Be able to describe attractions, history and cultured features to tourists in a pleasant manner. Drivers will ALWAYS need the ability to demonstrate a “customer-friendly attitude.”

Qualifications:

  • Must be High School Graduate or General Education Degree
  • Two to four years related work experience
  • Must be able to comprehend written & oral directions, bulletins, routes, fares, etc.
  • Excellent public relations skills, clear speaking voice.

Full package of benefits including health, dental, vision, 457(b) retirement, paid vacation & sick days.

Salary Range: Training/Starting $17.00 per hour

EMPLOYMENT STATEMENT:

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

Strong preference given to local central Arkansas candidates

Benefits

METRO offers its employees competitive salaries and an attractive benefit package which includes:

  • Growth potential
  • Medical, vision and dental health insurance
  • Life insurance
  • 457 Deferred Compensation retirement plan
  • Paid vacation, holidays and sick leave
  • In-house training opportunities
  • Transit passes for employees and/or eligible dependents

Application Submission Instructions

METRO has transitioned to an online application process. To apply for a posted vacancy, an applicant may:

  • Click “View Details” under the position for which you are applying.
  • Read the job description fully before applying.
  • Click the blue “Apply Now” button when ready to apply.
  • Begin entering information in the online application.
  • Please note: There is an option to upload or copy and paste resumes and cover letters.
  • Once the application is completed and reviewed, click “Submit Application.”
  • Please Note: Applicants will receive an automatic email message once the application has been successfully submitted.

Submitting both an application and resume is not required; however, submitting both is encouraged. If applying for an operator position, a supplemental questionnaire is required along with an application and/or resume. (The supplemental questionnaire is included in the online application process.)

Instructions and Tips for Applying

To make your resume or application as effective as possible at METRO, the Human Resources Department offers the following suggestions:

• Always include specific dates of employment on your resume or application.
• Describe your work duties thoroughly and specifically.
• Be sure to include a reference to the position on your resume, cover letter or application so that it will be matched to the proper position.
• Clearly indicate contact information. Include your name, an email address and phone number at which you can be reached. Also, please clearly indicate work phone numbers if you choose to include one.
• Only apply for posted positions.
• Fill out the application completely and legibly.

Don’t have access to a computer? Free Internet access is available at public librarys and American Job Centers. Should you use one of these locations, make sure you have a USB drive (sometimes called a flash drive or thumbnail drive). This will allow you to bring or save your resume information when working on a public computer. USB drives are inexpensive and can be found at common retail stores.

Don’t have an email address? Click here for a list of free web-based email providers, including popular services such as Gmail and YahooMail.

Need easy access to your resume? Google Docs is a free, web-based word processor that allows you to create and edit documents online and export them as PDFs for job applications.

Virtual Job Interviews

Are you out of state? Do you have an interest in working for METRO? Please contact our recruitment and human resources coordinator at 501-375-6717 Ext. 1264 or email humanresources@rrmetro.org to set up an appointment.

Equal Employment Opportunity/Affirmative Action
2023 Policy Statement

Rock Region Metropolitan Transit Authority (METRO) management and staff pledge their continued support to the Federal Transit Administration’s (FTA) program on equal employment opportunity (EEO) affecting employment practices, to include recruitment, selection, promotions, terminations, transfers, layoffs, compensation, training, benefits, and other terms and conditions as set forth under the requirements of Circular 4704.1A; revised on April 20, 2017.

METRO is firmly committed to a policy of equal employment opportunity and will administer its personnel policies and conduct its employment practices in a manner that results in treatment based on merit, experience and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

METRO is firmly committed to a policy of equal employment opportunity and will administer its personnel policies and conduct its employment practices in a manner that results in treatment based on merit, experience and other work related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

METRO is further committed to undertake an affirmative action program, including recommended goals and timetables, to effectively advance program objectives.

METRO will not tolerate the harassing of any individuals with regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Such conduct is cause for disciplinary action up to and including dismissal.

Ryan Bergren, procurement agent, serves as the Equal Employment Opportunity Officer for the organization and has been delegated responsibility for developing and monitoring equal employment opportunity programs. However, management personnel at every level shares in the responsibility for promoting equal employment opportunity and ensuring requisite compliance. Officials, managers and supervisors will be evaluated on the efforts they expend to insure the success of the EEO program the same as their performance on other organizational goals.

Any applicant or employee who believes they have been subject to discrimination has the right to file a complaint with the EEO Officer and/or the Equal Employment Opportunity Commission located at 820 S Louisiana Street #200 in Little Rock.

Successful achievement of EEO goals will provide benefits to recipients, subrecipients, and contractors through fuller utilization and development of previously underutilized human resources.

Justin Avery, Chief Executive Officer, Rock Region METRO

Feb. 27, 2023

Drug and Alcohol Statement Policy

All employees of Rock Region METRO must abide by the terms of the Drug-Free Workplace Act Policy Statement as a condition of employment.

Contact

Questions should be directed to humanresources@rrmetro.org. Regretfully, due to the high volume of resumes METRO receives, it is not possible for our team to respond to individual inquiries about the status of a resume or search. You will be contacted by a hiring manager if you are selected for an interview. METRO will use email messages to communicate important job information related to application status, testing and interviews. As such, please ensure you verify the email address on your application, and check your email frequently, including your spam and junk folders. To apply online, you will need access to the Internet and an email account.

For more information, or to request this document in an alternate format or translated into another language, please call 501-375-6717.

Para obtener más informacion, o para solicitar este documento en un formato alternativo o traducico a otro idioma, llame al 501-375-6717.

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