Careers

Streetcar Operator- Part Time

North Little Rock, AR.

Starting Pay $17.00 per hour

 Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

 BENEFITS

• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Bi-weekly Pay
• Direct Deposit
• Credit Union Membership
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No requirement for Commercial Driver’s License (CDL)
• No requirement for Passenger (P) Endorsement

A METRO Streetcar Operator operates a streetcar on an overhead electric power supply and travel across the Main Street Bridge over the Arkansas River to connect tourists, visitors, and locals to the cities major art and entertainment venues, restaurants, museums, parks, shops, libraries, and neighborhoods located in the downtowns. Streetcar operators provide information on historic sites, current economic revitalization efforts, community events, future expansion plans, and other news and facts from your vantage point on the heated and cooled streetcars.

This is a part-time position and the person selected to fill this position must be flexible in the hours of work and will be required to work weekends. Customer-friendly attitude is critical to this position.

ESSENTIAL FUNCTIONS:

• Operates streetcars in a safe, courteous, and reliable manner on a designated route within a defined time schedule. Directs and assists passengers in a safe and orderly fashion in boarding and deboarding. Provides assistance to people with disabilities and the elderly as required including operating platform wheelchair lifts.
• Operates and communicate a two-way radio system as regulated by the FCC. Notifies central dispatch/and or METRO Streetcar Manager of deviations, overload, accidents or passenger incidents. Notify central dispatch/and or METRO Streetcar Manager of passengers’ medical or behavioral problems and vehicle mechanical or electrical trouble. Complete and submit written reports concerning passenger incidents, accidents and route deviations.
• Advise passengers of rules and regulations when necessary.
• Be able to describe attractions, history and cultured features to tourists in a pleasant manner. Drivers will ALWAYS need the ability to demonstrate a “customer-friendly attitude.”

Knowledge and Abilities:

A. Knowledge of:

• Traffic laws, ordinances, rules and driving courtesies involved in transit operations.
• Principles and practices of customer service.
• Safe driving practices.

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Operate vehicles safely and efficiently.
• Provide on-time and dependable service to the public.
• Learn METRO Streetcar’s routes and schedules.
• Maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions.
• Keep accurate recorded logs of trip information when required.

• Minimum Qualifications -A combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Three (3) years of verifiable driving experience and one (1) year of experience working with the general public.

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screen.
• Must be able to comprehend written & oral directions, bulletins, routes, fares, etc.
• Excellent public relations skills, clear speaking voice.

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience and other work related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

***Sign on Bonus up to $5000***

 Pay $17.91 per hour (about $35,820.00 annually), thereafter, the rates are in accordance with a union contract.

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles

or

Commercial Learner's Permit (CLP)

Company Overview

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

Job Summary

This position is responsible for the safe and timely operation of Fixed-Route buses. During daily operations, this person will be responsible to drive in a safe, courteous, and timely manner while providing customer service in the form of passenger communications including route schedules and times, fare rates and process, and transfer instructions. They may also assist passengers with special needs, including passengers with disabilities. 

Responsibilities and Duties

• Operate a city bus
• Requires sitting for long periods while operating bus.
• Must meet schedule demands of the particular route
• Must assist passengers in wheelchairs by securing wheelchair while on the bus.
• Provide passengers with general information of routes and schedules.

Qualifications and Skills

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer one year of CDL passenger driving experience
• C. Special Requirements, including Licenses and/or Certifications:
• Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles or Commercial Learner's Permit (CLP)
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.
• New operators will start off as an extra board driver, you will work as business demands, typically filling in for days off, vacations, sick days, call-offs, vacated bids, etc.

Benefits and Perks

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

Streetcar Operator

North Little Rock, AR.

Starting Pay $17.00 per hour (about $34,000 annually)

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No DOT physical required
• No requirement for Commercial Driver’s License (CDL)
• No requirement for Passenger (P) Endorsement

A METRO Streetcar Operator operates a streetcar on an overhead electric power supply and travel across the Main Street Bridge over the Arkansas River to connect tourists, visitors, and locals to the cities major art and entertainment venues, restaurants, museums, parks, shops, libraries, and neighborhoods located in the downtowns. Streetcar operators provide information on historic sites, current economic revitalization efforts, community events, future expansion plans, and other news and facts from your vantage point on the heated and cooled streetcars.

This is a full-time position and the person selected to fill this position must be flexible in the hours of work and will be required to work weekends. Customer-friendly attitude is critical to this position.

ESSENTIAL FUNCTIONS:

• Operates streetcars in a safe, courteous, and reliable manner on a designated route within a defined time schedule. Directs and assists passengers in a safe and orderly fashion in boarding and deboarding. Provides assistance to people with disabilities and the elderly as required including operating platform wheelchair lifts.
• Operates and communicate a two-way radio system as regulated by the FCC. Notifies central dispatch/and or METRO Streetcar Manager of deviations, overload, accidents or passenger incidents. Notify central dispatch/and or METRO Streetcar Manager of passengers’ medical or behavioral problems and vehicle mechanical or electrical trouble. Complete and submit written reports concerning passenger incidents, accidents and route deviations.
• Responsible for the collection of appropriate fares. Distribute and collect transfers, tickets and coupons. Dispenses information to passengers as requested.
• Advise passengers of rules and regulations when necessary.
• Be able to describe attractions, history and cultured features to tourists in a pleasant manner. Drivers will ALWAYS need the ability to demonstrate a “customer-friendly attitude.”

Knowledge and Abilities:

A. Knowledge of:

• Traffic laws, ordinances, rules and driving courtesies involved in transit operations.
• Principles and practices of customer service.
• Safe driving practices.

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Operate vehicles safely and efficiently.
• Provide on-time and dependable service to the public.
• Learn METRO Streetcar’s routes and schedules.
• Maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions.
• Keep accurate recorded logs of trip information when required.

• Minimum Qualifications -A combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Three (3) years of verifiable driving experience and one (1) year of experience working with the general public.

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screen.
• Must be able to comprehend written & oral directions, bulletins, routes, fares, etc.
• Excellent public relations skills, clear speaking voice.

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience and other work related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Service Technician

North Little Rock, AR.

Starting Pay $17.84 per hour (about $35,680.00 annually)

Must be able to work evening/night shift starting at 4:00pm

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles

OR

CLP (commercial learner’s permit)

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Shift Differential
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Tool Allowance
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

SERVICE TECHNICIAN JOB DESCRIPTION

This position is responsible for daily servicing of all METRO vehicles and equipment. This involves checking, filling 'topping off' and recording all fluids, and daily cleaning. Performs all phases of interior and exterior METRO vehicle cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, dome lights, handrails, seats, upholstery, gum removal, graffiti removal, trash removal, air conditioning condensers, accessibility lifts, and wheels.

 Also includes driving and parking of vehicles, cleaning individual piece parts and sub-assemblies using various chemicals in a safe and professional manner, while maintaining a clean, efficient and safe work area. Operates METRO vehicles while in strict compliance with METRO policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques. Relocates METRO vehicles and directs incoming traffic into the METRO division. Installs and removes interior METRO approved signs as directed.

KNOWLEDGE AND ABILITIES

A. Knowledge of:

• Safe driving practices.
• Knowledge of and the ability to employ standard defensive driving techniques.
• Automotive preventative maintenance requirements

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
• Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
• Take initiative and be a productive, contributing member of a team.
• Operate vehicles safely and efficiently.
• Work in confined spaces, awkward physical positions, and at various heights
• Ability to hear directions given; distinguish vehicular problems associated with trouble shooting repairs; visually perform essential functions for satisfactory job performance.
• Work evening/night shift starting at 4:00pm

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Overall knowledge of automobile and be experienced in the use of tools to perform related work.

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles.
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.

***Sign on Bonus up to $5000***

 Pay $17.91 per hour (about $35,820.00 annually), thereafter, the rates are in accordance with a union contract.

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles

or

Commercial Learner's Permit (CLP)

Company Overview

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

Job Summary

This position is responsible for the safe and timely operation of Fixed-Route buses. During daily operations, this person will be responsible to drive in a safe, courteous, and timely manner while providing customer service in the form of passenger communications including route schedules and times, fare rates and process, and transfer instructions. They may also assist passengers with special needs, including passengers with disabilities. 

Responsibilities and Duties

• Operate a city bus
• Requires sitting for long periods while operating bus.
• Must meet schedule demands of the particular route
• Must assist passengers in wheelchairs by securing wheelchair while on the bus.
• Provide passengers with general information of routes and schedules.

Qualifications and Skills

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer one year of CDL passenger driving experience
• C. Special Requirements, including Licenses and/or Certifications:
• Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles or Commercial Learner's Permit (CLP)
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.
• New operators will start off as an extra board driver, you will work as business demands, typically filling in for days off, vacations, sick days, call-offs, vacated bids, etc.

Benefits and Perks

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

On Demand Driver

North Little Rock, AR.

Starting Pay $15.00 per hour

Days vary Monday - Saturday. Schedule hours vary, you may have to work one of the following shifts:

5:00 – 1:30 pm, 10:30 – 3:40 pm, 12:10 – 8:40 pm 

Training can be up to 2 weeks, Monday - Friday 8-5pm. You MUST be able to complete the full training during these hours.

Sign on bonus

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No DOT physical required
• No requirement for Commercial Driver’s License (CDL)
• No requirement for Passenger (P) Endorsement

ON DEMAND DRIVER JOB DESCRIPTION

This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch.  In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects.  When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip.  In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity.  Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.

ESSENTIAL FUNCTIONS

• Perform visual vehicle inspections and report any mechanical problems or defects
• Pick up and discharge passengers as directed.
• Collect fares and transfers, issue transfers, and inspect passes for validity.
• Operate 2-Way radios to communicate with Dispatch and management
• Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
• Perform other customer service activities as necessary.
• Operate MDT's or electronic communication devices.
• Provide passengers with general information of routes and schedules.

Knowledge, Skills, and Abilities

• Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.
• Ability to:
• learn METRO's policies and procedures,
• read write and make basic math calculations,
• work varied hours to cover scheduled operations,
• exercise good judgment and problem-solving skills,
• understand and follow oral and written instructions spoken or written in English,
• operate vehicle safely and efficiently,
• provide on-time and dependable service to the public,
• learn about METRO's services,
• maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions,
• keep accurate recorded logs of trip information when required.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer three years of experience as a driver
• One year working with the general public

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles
• Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.

***Sign on Bonus up to $5000***

 Pay $17.91 per hour (about $35,820.00 annually), thereafter, the rates are in accordance with a union contract.

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles or Commercial Learner's Permit (CLP)

Company Overview

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

Job Summary

This position is responsible for the safe and timely operation of Fixed-Route buses. During daily operations, this person will be responsible to drive in a safe, courteous, and timely manner while providing customer service in the form of passenger communications including route schedules and times, fare rates and process, and transfer instructions. They may also assist passengers with special needs, including passengers with disabilities. 

Responsibilities and Duties

• Operate a city bus
• Requires sitting for long periods while operating bus.
• Must meet schedule demands of the particular route
• Must assist passengers in wheelchairs by securing wheelchair while on the bus.
• Provide passengers with general information of routes and schedules.

Qualifications and Skills

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer one year of CDL passenger driving experience
• C. Special Requirements, including Licenses and/or Certifications:
• Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles or Commercial Learner's Permit (CLP)
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.
• New operators will start off as an extra board driver, you will work as business demands, typically filling in for days off, vacations, sick days, call-offs, vacated bids, etc.

Benefits and Perks

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

Transit Mechanic

North Little Rock, AR.

Starting Pay $24.15 per hour

Must be able to work evening/night shift starting at 4:00pm

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Shift Differential
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Tool Allowance
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

TRANSIT MECHANIC JOB DESCRIPTION

This position is responsible for preventative maintenance, maintenance repairs, and inspections on METRO buses and vehicles. This includes conducting detailed inspections as well as removing, repairing, and replacing parts and components as necessary, while using tools and equipment in a safe and professional manner. Also maintains a clean, efficient, and safe shop area. This is a safety sensitive position subject to the rules and regulations of the METRO Drug and Alcohol Policy

KNOWLEDGE AND ABILITIES

A. Knowledge of:

• Mechanical principles for diesel and gas engines, fluid systems, electrical, power train, chassis, and preventative maintenance inspections.
• Braking, heating, air conditioning, hydraulic systems, and transmissions.
• Safe driving practices.

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
• Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
• Take initiative and be a productive, contributing member of a team.
• Operate vehicles safely and efficiently.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Three (3) years of verifiable mechanical experience. Heavy-duty equipment repair experiences a major plus.

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles or Commercial Learners Permit (CLP)
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.

On Demand Driver

North Little Rock, AR.

Starting Pay $15.00 per hour

$1000 Sign on bonus!

**Candidate must be able to work evening shifts/weekends**

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No DOT physical required
• No requirement for Commercial Driver’s License (CDL)
• No requirement for Passenger (P) Endorsement

ON DEMAND DRIVER JOB DESCRIPTION

This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch.  In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects.  When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip.  In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity.  Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.

ESSENTIAL FUNCTIONS

• Perform visual vehicle inspections and report any mechanical problems or defects
• Pick up and discharge passengers as directed.
• Collect fares and transfers, issue transfers, and inspect passes for validity.
• Operate 2-Way radios to communicate with Dispatch and management
• Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
• Perform other customer service activities as necessary.
• Operate MDT's or electronic communication devices.
• Provide passengers with general information of routes and schedules.

Knowledge, Skills, and Abilities

• Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.
• Ability to:
• learn METRO's policies and procedures,
• read write and make basic math calculations,
• work varied hours to cover scheduled operations,
• exercise good judgment and problem-solving skills,
• understand and follow oral and written instructions spoken or written in English,
• operate vehicle safely and efficiently,
• provide on-time and dependable service to the public,
• learn about METRO's services,
• maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions,
• keep accurate recorded logs of trip information when required.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer three years of experience as a driver
• One year working with the general public

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles
• Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.

Streetcar Operator

North Little Rock, AR.

Starting Pay $17.00 per hour (about $34,000 annually)

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No DOT physical required
• No requirement for Commercial Driver’s License (CDL)
• No requirement for Passenger (P) Endorsement

A METRO Streetcar Operator operates a streetcar on an overhead electric power supply and travel across the Main Street Bridge over the Arkansas River to connect tourists, visitors, and locals to the cities major art and entertainment venues, restaurants, museums, parks, shops, libraries, and neighborhoods located in the downtowns. Streetcar operators provide information on historic sites, current economic revitalization efforts, community events, future expansion plans, and other news and facts from your vantage point on the heated and cooled streetcars.

This is a full-time position and the person selected to fill this position must be flexible in the hours of work and will be required to work weekends. Customer-friendly attitude is critical to this position.

ESSENTIAL FUNCTIONS:

• Operates streetcars in a safe, courteous, and reliable manner on a designated route within a defined time schedule. Directs and assists passengers in a safe and orderly fashion in boarding and deboarding. Provides assistance to people with disabilities and the elderly as required including operating platform wheelchair lifts.
• Operates and communicate a two-way radio system as regulated by the FCC. Notifies central dispatch/and or METRO Streetcar Manager of deviations, overload, accidents or passenger incidents. Notify central dispatch/and or METRO Streetcar Manager of passengers’ medical or behavioral problems and vehicle mechanical or electrical trouble. Complete and submit written reports concerning passenger incidents, accidents and route deviations.
• Responsible for the collection of appropriate fares. Distribute and collect transfers, tickets and coupons. Dispenses information to passengers as requested.
• Advise passengers of rules and regulations when necessary.
• Be able to describe attractions, history and cultured features to tourists in a pleasant manner. Drivers will ALWAYS need the ability to demonstrate a “customer-friendly attitude.”

Knowledge and Abilities:

A. Knowledge of:

• Traffic laws, ordinances, rules and driving courtesies involved in transit operations.
• Principles and practices of customer service.
• Safe driving practices.

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Operate vehicles safely and efficiently.
• Provide on-time and dependable service to the public.
• Learn METRO Streetcar’s routes and schedules.
• Maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions.
• Keep accurate recorded logs of trip information when required.

• Minimum Qualifications -A combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Three (3) years of verifiable driving experience and one (1) year of experience working with the general public.

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screen.
• Must be able to comprehend written & oral directions, bulletins, routes, fares, etc.
• Excellent public relations skills, clear speaking voice.

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience and other work related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Service Technician

North Little Rock, AR.

Starting Pay $17.84 per hour

Must be able to work evening/night shift starting at 4:00pm

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Shift Differential
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Tool Allowance
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

SERVICE TECHNICIAN JOB DESCRIPTION

This position is responsible for daily servicing of all METRO vehicles and equipment. This involves checking, filling 'topping off' and recording all fluids, and daily cleaning. Performs all phases of interior and exterior METRO vehicle cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, dome lights, handrails, seats, upholstery, gum removal, graffiti removal, trash removal, air conditioning condensers, accessibility lifts, and wheels.

 Also includes driving and parking of vehicles, cleaning individual piece parts and sub-assemblies using various chemicals in a safe and professional manner, while maintaining a clean, efficient and safe work area. Operates METRO vehicles while in strict compliance with METRO policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques. Relocates METRO vehicles and directs incoming traffic into the METRO division. Installs and removes interior METRO approved signs as directed.

KNOWLEDGE AND ABILITIES

A. Knowledge of:

• Safe driving practices.
• Knowledge of and the ability to employ standard defensive driving techniques.
• Automotive preventative maintenance requirements

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
• Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
• Take initiative and be a productive, contributing member of a team.
• Operate vehicles safely and efficiently.
• Work in confined spaces, awkward physical positions, and at various heights
• Ability to hear directions given; distinguish vehicular problems associated with trouble shooting repairs; visually perform essential functions for satisfactory job performance.
• Work evening/night shift starting at 4:00pm

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Overall knowledge of automobile and be experienced in the use of tools to perform related work.

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles or Commercial Learners Permit (CLP)
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.

Transit Mechanic

North Little Rock, AR.

Starting Pay $24.15 per hour

Sign on Bonus

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles

OR

CLP (commercial learner’s permit)

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Shift Differential
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Tool Allowance
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

TRANSIT MECHANIC JOB DESCRIPTION

This position is responsible for preventative maintenance, maintenance repairs, and inspections on METRO buses and vehicles. This includes conducting detailed inspections as well as removing, repairing, and replacing parts and components as necessary, while using tools and equipment in a safe and professional manner. Also maintains a clean, efficient, and safe shop area. This is a safety sensitive position subject to the rules and regulations of the METRO Drug and Alcohol Policy

KNOWLEDGE AND ABILITIES

A. Knowledge of:

• Mechanical principles for diesel and gas engines, fluid systems, electrical, power train, chassis, and preventative maintenance inspections.
• Braking, heating, air conditioning, hydraulic systems, and transmissions.
• Safe driving practices.

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
• Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
• Take initiative and be a productive, contributing member of a team.
• Operate vehicles safely and efficiently.