Careers

Streetcar Manager

North Little Rock, AR.

Salary $55,000 - $65,000

Interested applicants should submit a cover letter, resume, and a completed application. 

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

Company Advancement Opportunities

Dental, Vision, and Employer Paid Health Insurance

Employer Paid Disability & Life insurance

457 (b) Deferred Compensation Retirement Plan

Paid Vacation, Paid Holidays & Paid Sick Leave

Transit Passes for Employees & Eligible Dependents

Credit Union Membership

Minority Lead Workforce

Fulfilling Work

Community Service

Work-Life Balance

STREETCAR MANAGER JOB DESCRIPTION

The purpose of this position is to maintain and supervise the daily operations of the METRO Streetcar Line. This is accomplished by evaluating and supervising transportation personnel, preparing operating plans, coordinating preventive maintenance and repairs of all streetcars with maintenance, daily monitoring of operator performance and daily record keeping along with other administrative tasks, including safety initiatives.

ESSENTIAL FUNCTIONS

• Directs the METRO Streetcar transportation department by evaluating and supervising operation personnel, reviewing performance statistics, preparing division notices referencing operation practices, creating, and updating operating rules/procedures, and reviewing training criteria, programs and materials.
• Participate in SSOA coordination meetings and be responsible for understanding all aspect of rail system safety and SMS for both operations and maintenance activities.
• Directs the METRO Streetcar vehicle maintenance department by evaluating and supervising vehicle maintenance personnel, reviewing performance statistics, preparing division notices, establishing maintenance goals and projects, and coordinating preventive maintenance and repair schedule with maintenance department.
• Maintain certification under 49 CFR Part 672 Public Transportation Safety Certification Training Program.
• Maintain daily collection of data and recordkeeping and preparation of local, state, and federal reports such as Section 15, sampling, etc. as well as all other records required by METRO.

POSITION QUALIFICATIONS

Education

• Two (2) years of college resulting in an Associate’s degree or equivalent from an accredited college or university in Business Administration, Public Administration, Management, or a related field.
  • Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.

Experience    

• A minimum of three (3) years of progressively responsible experience in      public transportation, with two (2) years of experience in a rail operations or maintenance environment, and one (1) year of supervisory experience.

Supervision               

• Work involves problem solving and mediating highly conflicting, unexpected and unusual problems involving multiple groups. Applies broad management responsibility for a large program or set of related functions. Provides direct and indirect supervision to lower-level personnel.

Human Collaboration Skills   

• Final decisions regarding policy development and implementation are made and/or recommended. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes.

Freedom to Act           

• The employee normally performs the duty assignments within broad parameters defined by general organizational requirements and accepted practices. End results determine effectiveness of job performance.

Technical Skills

• Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.

Reading

• Advanced - Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.

Math

• Intermediate - Ability to apply fundamental concepts of theories, work with advanced mathematical operations methods, and functions of real and complex variables. Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.

Writing

• Advanced - Ability to write editorials, journals, speeches, manuals, or critiques. Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.

Certification & Other Requirements  

• Complete and maintain METRO Streetcar Operator certification.

KNOWLEDGE

• METRO’s policies, procedures and functions.
• Knowledge of the organizations and operations of administrative programs.
• Laws, ordinances, rules, regulations, and codes applicable to the METRO Streetcar.
• Rail transit operations standards and practices.
• Rail maintenance procedures and processes.
• Training techniques and practices.
• Management and supervisory methods.
• Contracts and schedules for the charter of streetcars for operation during revenue and non-revenue times.    

SKILLS & ABILITES        

• Advanced word processing, spreadsheet, presentation and database software
• Specialized software related to functional area.
• Establish and maintain effective relationships with other management staff, employees, and the general public in a team-oriented environment
• Present facts and recommendations effectively in oral and written form
• Professionally maintain composure and effectiveness under pressure and changing conditions
• Obtain and maintain required light rail operator certification.
• Ability to interpret federal and state oversight requirements for the METRO Streetcars. 
• Display willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions
• Prioritize and plan work activities, uses time efficiently and develops realistic action plans
• Make comprehensive records and reports.
• Establish and maintain cooperative working relationships
• Handle difficult people and situations
• Learn agency and department operating policies, procedures, systems, methods, and tasks

Position Close Date: February 10, 2023

Service Technician

North Little Rock, AR.

Starting Pay $17.84 per hour

Sign on Bonus

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Shift Differential
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Tool Allowance
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

SERVICE TECHNICIAN JOB DESCRIPTION

This position is responsible for daily servicing of all METRO vehicles and equipment. This involves checking, filling 'topping off' and recording all fluids, and daily cleaning. Performs all phases of interior and exterior METRO vehicle cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, dome lights, handrails, seats, upholstery, gum removal, graffiti removal, trash removal, air conditioning condensers, accessibility lifts, and wheels.

 Also includes driving and parking of vehicles, cleaning individual piece parts and sub-assemblies using various chemicals in a safe and professional manner, while maintaining a clean, efficient and safe work area. Operates METRO vehicles while in strict compliance with METRO policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques. Relocates METRO vehicles and directs incoming traffic into the METRO division. Installs and removes interior METRO approved signs as directed.

KNOWLEDGE AND ABILITIES

A. Knowledge of:

• Safe driving practices.
• Knowledge of and the ability to employ standard defensive driving techniques.
• Automotive preventative maintenance requirements

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
• Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
• Take initiative and be a productive, contributing member of a team.
• Operate vehicles safely and efficiently.
• Work in confined spaces, awkward physical positions, and at various heights
• Ability to hear directions given; distinguish vehicular problems associated with trouble shooting repairs; visually perform essential functions for satisfactory job performance.
• Work evening/night shift starting at 4:00pm

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Overall knowledge of automobile and be experienced in the use of tools to perform related work.

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles.
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.

Fixed-Route Bus Operator- Part Time- Evenings/Weekends

North Little Rock, AR.

Starting Pay $17.91 per hour (about $35,820.00 annually), thereafter, the rates are in accordance with a union contract

Sign on bonus up to $2,500

Work any day during the week! **minimum of (2) days per week**

**Monday - Friday shift must be a full 4-6 hours Evening Shifts Only and Weekends you must be able to work 8:30am - 5:00pm (full shift)**

Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

FIXED-ROUTE BUS OPERATOR JOB DESCRIPTION

This position is responsible for the safe and timely operation of Fixed-Route buses. During daily operations, this person will be responsible to drive in a safe, courteous, and timely manner while providing customer service in the form of passenger communications including route schedules and times, fare rates and process, and transfer instructions. They may also assist passengers with special needs, including passengers with disabilities. 

ESSENTIAL FUNCTIONS STATEMENT

• Operate a city bus
• Requires sitting for long periods while operating bus.
• Must meet schedule demands of the particular route
• Must assist passengers in wheelchairs by securing wheelchair while on the bus.
• Provide passengers with general information of routes and schedules.

POSITION QUALIFICATIONS

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy- Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication, Oral- Ability to communicate effectively with others using the spoken word.
• Conflict Resolution -Ability to deal with others in an antagonistic situation.
• Customer Oriented- Ability to take care of the customers' needs while following company procedures.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Empathetic- Ability to appreciate and be sensitive to the feelings of others.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Honesty I Integrity - Ability to be truthful and be seen as credible in the workplace.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Reliability- The trait of being dependable and trustworthy.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Responsible -Ability to be held accountable or answerable for one's conduct.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer one year of CDL passenger driving experience

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.

On Demand Driver

North Little Rock, AR.

Starting Pay $15.00 per hour

Days vary Monday - Saturday. Schedule hours vary, you may have to work one of the following shifts:

5:00 – 1:30 pm, 10:30 – 3:40 pm, 12:10 – 8:40 pm 

Sign on bonus

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No DOT physical required
• No requirement for Commercial Driver’s License (CDL)
• No requirement for Passenger (P) Endorsement

ON DEMAND DRIVER JOB DESCRIPTION

This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch.  In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects.  When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip.  In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity.  Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.

ESSENTIAL FUNCTIONS

• Perform visual vehicle inspections and report any mechanical problems or defects
• Pick up and discharge passengers as directed.
• Collect fares and transfers, issue transfers, and inspect passes for validity.
• Operate 2-Way radios to communicate with Dispatch and management
• Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
• Perform other customer service activities as necessary.
• Operate MDT's or electronic communication devices.
• Provide passengers with general information of routes and schedules.

Knowledge, Skills, and Abilities

• Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.
• Ability to:
• learn METRO's policies and procedures,
• read write and make basic math calculations,
• work varied hours to cover scheduled operations,
• exercise good judgment and problem-solving skills,
• understand and follow oral and written instructions spoken or written in English,
• operate vehicle safely and efficiently,
• provide on-time and dependable service to the public,
• learn about METRO's services,
• maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions,
• keep accurate recorded logs of trip information when required.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer three years of experience as a driver
• One year working with the general public

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles
• Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.

Streetcar Operator

North Little Rock, AR.

Starting Pay $17.00 per hour

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No DOT physical required
• No requirement for Commercial Driver’s License (CDL)
• No requirement for Passenger (P) Endorsement

A METRO Streetcar Operator operates a streetcar on an overhead electric power supply and travel across the Main Street Bridge over the Arkansas River to connect tourists, visitors, and locals to the cities major art and entertainment venues, restaurants, museums, parks, shops, libraries, and neighborhoods located in the downtowns. Streetcar operators provide information on historic sites, current economic revitalization efforts, community events, future expansion plans, and other news and facts from your vantage point on the heated and cooled streetcars.

This is a full-time position and the person selected to fill this position must be flexible in the hours of work and will be required to work weekends. Customer-friendly attitude is critical to this position.

ESSENTIAL FUNCTIONS:

• Operates streetcars in a safe, courteous, and reliable manner on a designated route within a defined time schedule. Directs and assists passengers in a safe and orderly fashion in boarding and deboarding. Provides assistance to people with disabilities and the elderly as required including operating platform wheelchair lifts.
• Operates and communicate a two-way radio system as regulated by the FCC. Notifies central dispatch/and or METRO Streetcar Manager of deviations, overload, accidents or passenger incidents. Notify central dispatch/and or METRO Streetcar Manager of passengers’ medical or behavioral problems and vehicle mechanical or electrical trouble. Complete and submit written reports concerning passenger incidents, accidents and route deviations.
• Responsible for the collection of appropriate fares. Distribute and collect transfers, tickets and coupons. Dispenses information to passengers as requested.
• Advise passengers of rules and regulations when necessary.
• Be able to describe attractions, history and cultured features to tourists in a pleasant manner. Drivers will ALWAYS need the ability to demonstrate a “customer-friendly attitude.”

Knowledge and Abilities:

A. Knowledge of:

• Traffic laws, ordinances, rules and driving courtesies involved in transit operations.
• Principles and practices of customer service.
• Safe driving practices.

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Operate vehicles safely and efficiently.
• Provide on-time and dependable service to the public.
• Learn METRO Streetcar’s routes and schedules.
• Maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions.
• Keep accurate recorded logs of trip information when required.

• Minimum Qualifications -A combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Three (3) years of verifiable driving experience and one (1) year of experience working with the general public.

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screen.
• Must be able to comprehend written & oral directions, bulletins, routes, fares, etc.
• Excellent public relations skills, clear speaking voice.

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience and other work related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Fixed-Route Bus Operator

North Little Rock, AR.

Starting Pay $17.91 per hour (about $35,820.00 annually), thereafter, the rates are in accordance with a union contract

Sign on bonus up to $5,000

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

FIXED-ROUTE BUS OPERATOR JOB DESCRIPTION

This position is responsible for the safe and timely operation of Fixed-Route buses. During daily operations, this person will be responsible to drive in a safe, courteous, and timely manner while providing customer service in the form of passenger communications including route schedules and times, fare rates and process, and transfer instructions. They may also assist passengers with special needs, including passengers with disabilities. 

ESSENTIAL FUNCTIONS STATEMENT

• Operate a city bus
• Requires sitting for long periods while operating bus.
• Must meet schedule demands of the particular route
• Must assist passengers in wheelchairs by securing wheelchair while on the bus.
• Provide passengers with general information of routes and schedules.

POSITION QUALIFICATIONS

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy- Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication, Oral- Ability to communicate effectively with others using the spoken word.
• Conflict Resolution -Ability to deal with others in an antagonistic situation.
• Customer Oriented- Ability to take care of the customers' needs while following company procedures.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Empathetic- Ability to appreciate and be sensitive to the feelings of others.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Honesty I Integrity - Ability to be truthful and be seen as credible in the workplace.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Reliability- The trait of being dependable and trustworthy.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Responsible -Ability to be held accountable or answerable for one's conduct.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer one year of CDL passenger driving experience

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.

On Demand Driver

North Little Rock, AR.

Starting Pay $15.00 per hour

Sign on bonus

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Sign on Bonus
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required
• No DOT physical required
• No requirement for Commercial Driver’s License (CDL)
• No requirement for Passenger (P) Endorsement

ON DEMAND DRIVER JOB DESCRIPTION

This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch.  In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects.  When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip.  In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity.  Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.

ESSENTIAL FUNCTIONS

• Perform visual vehicle inspections and report any mechanical problems or defects
• Pick up and discharge passengers as directed.
• Collect fares and transfers, issue transfers, and inspect passes for validity.
• Operate 2-Way radios to communicate with Dispatch and management
• Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
• Perform other customer service activities as necessary.
• Operate MDT's or electronic communication devices.
• Provide passengers with general information of routes and schedules.

Knowledge, Skills, and Abilities

• Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.
• Ability to:
• learn METRO's policies and procedures,
• read write and make basic math calculations,
• work varied hours to cover scheduled operations,
• exercise good judgment and problem-solving skills,
• understand and follow oral and written instructions spoken or written in English,
• operate vehicle safely and efficiently,
• provide on-time and dependable service to the public,
• learn about METRO's services,
• maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions,
• keep accurate recorded logs of trip information when required.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Prefer three years of experience as a driver
• One year working with the general public

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles
• Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.

Transit Mechanic

North Little Rock, AR.

Starting Pay $24.15 per hour

Sign on Bonus

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Shift Differential
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Tool Allowance
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

TRANSIT MECHANIC JOB DESCRIPTION

This position is responsible for preventative maintenance, maintenance repairs, and inspections on METRO buses and vehicles. This includes conducting detailed inspections as well as removing, repairing, and replacing parts and components as necessary, while using tools and equipment in a safe and professional manner. Also maintains a clean, efficient, and safe shop area. This is a safety sensitive position subject to the rules and regulations of the METRO Drug and Alcohol Policy

KNOWLEDGE AND ABILITIES

A. Knowledge of:

• Mechanical principles for diesel and gas engines, fluid systems, electrical, power train, chassis, and preventative maintenance inspections.
• Braking, heating, air conditioning, hydraulic systems, and transmissions.
• Safe driving practices.

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
• Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
• Take initiative and be a productive, contributing member of a team.
• Operate vehicles safely and efficiently.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Three (3) years of verifiable mechanical experience. Heavy-duty equipment repair experiences a major plus.

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles.
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.

Transit Mechanic

North Little Rock, AR.

Starting Pay $24.15 per hour

Sign on Bonus

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Shift Differential
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Referral Bonus
• Minority Lead Workforce
• Tool Allowance
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance
• Post High School Education Not Required

TRANSIT MECHANIC JOB DESCRIPTION

This position is responsible for preventative maintenance, maintenance repairs, and inspections on METRO buses and vehicles. This includes conducting detailed inspections as well as removing, repairing, and replacing parts and components as necessary, while using tools and equipment in a safe and professional manner. Also maintains a clean, efficient, and safe shop area. This is a safety sensitive position subject to the rules and regulations of the METRO Drug and Alcohol Policy

KNOWLEDGE AND ABILITIES

A. Knowledge of:

• Mechanical principles for diesel and gas engines, fluid systems, electrical, power train, chassis, and preventative maintenance inspections.
• Braking, heating, air conditioning, hydraulic systems, and transmissions.
• Safe driving practices.

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
• Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
• Take initiative and be a productive, contributing member of a team.
• Operate vehicles safely and efficiently.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Three (3) years of verifiable mechanical experience. Heavy-duty equipment repair experiences a major plus.

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles.
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.