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At Rock Region METRO, you will find a diverse workforce that reflects our community and a commitment to providing world-class transit service. We aim to recruit and hire a diverse workforce that reflects the community we serve. We value the ideas, enthusiasm and ambition that each person brings. We place no limits to what you can achieve at METRO.
We respect and value our employees because we know that we couldn’t do what we do without them. If you would like to work in an innovative and diverse organization and are looking for a challenging opportunity to make an impact, we want to talk to you. Rock Region METRO is an Equal Opportunity Employer. We offer competitive salaries and an attractive benefits package, including career development; medical, vision and dental health insurance; life insurance; 457 deferred compensation retirement plan; paid vacation, holidays and sick leave; and transit passes for employees and eligible dependents.
Want good pay, exceptional benefits and a job you’ll love? Do you love to drive and serve as a community helper? Want a stable job with upward mobility? Apply today for a Rock Region METRO operator or driver position!
Operators and drivers are needed for the METRO Local fixed route bus service, METRO Streetcar service, METRO Links paratransit service and METRO Connect on-demand microtransit service.
Schedule an appointment with Human Resources via humanresources@rrmetro.org or 501-375-6717 Ext. 1264.
Service Technician
North Little Rock, AR.
Starting Pay $19.02 per hour
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
SERVICE TECHNICIAN JOB DESCRIPTION
This position is responsible for daily servicing of all METRO vehicles and equipment. This involves checking, filling 'topping off' and recording all fluids, and daily cleaning. Performs all phases of interior and exterior METRO vehicle cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, dome lights, handrails, seats, upholstery, gum removal, graffiti removal, trash removal, air conditioning condensers, accessibility lifts, and wheels.
Also includes driving and parking of vehicles, cleaning individual piece parts and sub-assemblies using various chemicals in a safe and professional manner, while maintaining a clean, efficient and safe work area. Operates METRO vehicles while in strict compliance with METRO policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques. Relocates METRO vehicles and directs incoming traffic into the METRO division. Installs and removes interior METRO approved signs as directed.
KNOWLEDGE AND ABILITIES
A. Knowledge of:
B. Ability to:
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
Transit Mechanic
North Little Rock, AR.
Starting Pay $25.62 per hour
Must be able to work evening/night shift starting at 4:00pm
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
TRANSIT MECHANIC JOB DESCRIPTION
This position is responsible for preventative maintenance, maintenance repairs, and inspections on METRO buses and vehicles. This includes conducting detailed inspections as well as removing, repairing, and replacing parts and components as necessary, while using tools and equipment in a safe and professional manner. Also maintains a clean, efficient, and safe shop area. This is a safety sensitive position subject to the rules and regulations of the METRO Drug and Alcohol Policy
KNOWLEDGE AND ABILITIES
A. Knowledge of:
B. Ability to:
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
Rock Region METRO Job Fair on
Upcoming Date: Friday, May 2, 2025, from 9-12 p.m.
Location: 901 Maple Street, North Little Rock, AR 72114
Pay $18.00 per hour. Paid training
Must possess a Class D driver's license with good driving record.
EMPLOYEE BENEFITS & PERKS
A METRO Streetcar Operator operates a streetcar on an overhead electric power supply and travel across the Main Street Bridge over the Arkansas River to connect tourists, visitors, and locals to the cities major art and entertainment venues, restaurants, museums, parks, shops, libraries, and neighborhoods located in the downtowns. Streetcar operators provide information on historic sites, current economic revitalization efforts, community events, future expansion plans, and other news and facts from your vantage point on the heated and cooled streetcars.
This is a full-time position and the person selected to fill this position must be flexible in the hours of work and will be required to work weekends. Customer-friendly attitude is critical to this position.
Responsibilities include but are not limited to the following:
Qualifications:
Full package of benefits including health, dental, vision, 457(b) retirement, paid vacation & sick days.
Salary Range: Training/Starting $18.00 per hour
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.
Rock Region METRO Job Fair on
Upcoming Date: Friday, May 2, 2025, from 9-11:45 a.m.:
Location: 901 Maple Street, North Little Rock, AR 72114
NEW rate of pay $20.24 per hour, pay increases are in accordance with a union contract.
Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles
or
Commercial Learner's Permit (CLP)
EMPLOYEE BENEFITS & PERKS
COMPANY SUMMARY
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
JOB SUMMARY
This position is responsible for the safe and timely operation of Fixed-Route buses. During daily operations, this person will be responsible to drive in a safe, courteous, and timely manner while providing customer service in the form of passenger communications including route schedules and times, fare rates and process, and transfer instructions. They may also assist passengers with special needs, including passengers with disabilities.
RESPONSIBILITIES & DUTIES
QUALIFICATIONS & SKILLS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.
Rock Region METRO Job Fair on
Upcoming Date: Friday, May 2, 2025, from 9-11:45 a.m.:
Location: 901 Maple Street, North Little Rock, AR 72114
On Demand Driver
North Little Rock, AR.
NEW Starting Pay $16.64 per hour
**Candidate must be able to work evening shifts/weekends**
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
ON DEMAND DRIVER JOB DESCRIPTION
This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch. In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects. When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip. In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity. Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.
ESSENTIAL FUNCTIONS
Knowledge, Skills, and Abilities
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.
Service Supervisor
North Little Rock, AR
Starting Pay $19.00 per hour
Schedule: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week/weekends including holidays. The schedule rotates on the first Monday of each month. Weekly travel between Conway and Little Rock/NLR required.
Must possess a Class A or B CDL with Passenger endorsement,
issued by the Arkansas Department of Motor Vehicles
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
SERVICE SUPERVISOR JOB DESCRIPTION:
The Service Supervisor supervises day-to-day field operations of the transit bus operators, ensure buses are on schedule and run safely. Provides support and assistance to operators in the performance of their daily duties to maintain an efficient and reliable transit system. Monitors, investigates, and analyzes situations which impact or may impact bus, paratransit, or streetcar service. He or she communicates information and/or recommendations to appropriate management personnel. Interacts with management, dispatchers, operators, other employees, passengers, and the public to coordinate problem resolution, provide information, carry out assignments and maintain high quality and timely transit service.
ESSENTIAL FUNCTIONS:
JOB DEMANDS:
This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit & company vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration. Work under severe weather and emergency conditions. Employees are subject to being called to work in the event of an emergency situation and are expected to perform emergency service duties, as assigned. (Drive a bus, monitor roads under the Inclement Weather Program)
KNOWLEDGE & ABILITIES:
A. Knowledge of:
B. Ability to:
MINIMUM QUALIFICATIONS:
Any combination of education and experience that would likely provide the required knowledge and abilities:
A. Education:
B. Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
METRO offers its employees competitive salaries and an attractive benefit package which includes:
METRO has transitioned to an online application process. To apply for a posted vacancy, an applicant may:
Submitting both an application and resume is not required; however, submitting both is encouraged. If applying for an operator position, a supplemental questionnaire is required along with an application and/or resume. (The supplemental questionnaire is included in the online application process.)
To make your resume or application as effective as possible at METRO, the Human Resources Department offers the following suggestions:
• Always include specific dates of employment on your resume or application.
• Describe your work duties thoroughly and specifically.
• Be sure to include a reference to the position on your resume, cover letter or application so that it will be matched to the proper position.
• Clearly indicate contact information. Include your name, an email address and phone number at which you can be reached. Also, please clearly indicate work phone numbers if you choose to include one.
• Only apply for posted positions.
• Fill out the application completely and legibly.
Don’t have access to a computer? Free Internet access is available at public librarys and American Job Centers. Should you use one of these locations, make sure you have a USB drive (sometimes called a flash drive or thumbnail drive). This will allow you to bring or save your resume information when working on a public computer. USB drives are inexpensive and can be found at common retail stores.
Don’t have an email address? Click here for a list of free web-based email providers, including popular services such as Gmail and YahooMail.
Need easy access to your resume? Google Docs is a free, web-based word processor that allows you to create and edit documents online and export them as PDFs for job applications.
Are you out of state? Do you have an interest in working for METRO? Please contact our recruitment and human resources coordinator at 501-375-6717 Ext. 1264 or email humanresources@rrmetro.org to set up an appointment.
Rock Region Metropolitan Transit Authority (METRO) has a strong commitment to the community we serve and our employees. As an equal opportunity employer, we strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, six (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.
METRO’s Equal Employment Opportunity (EEO) policy applies to all employment actions, including but not limited to, recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of comprensation.
All applicants and employees have the right to file complaints alleging discrimination. Retaliation against an individual who files a charge or complaint of discrimination, participates in an employment discrimination proceeding (such as an investigation or lawsuit), or otherwise engages in protected activity is strictly prohibited and will not be tolerated.
METRO is committed to providing reasonable accommodations to applicants and employees who need them because of a disability or to practice or observe their religion, absent undue hardship.
As METRO’s Executive Director, I maintain overall responsibility and accountability for METRO’s compliance with its EEO Policy and Program. To ensure day-to-day management, including program preparation, monitoring, and complaint investigation, I have appointed Ryan Bergren, Procurement & Facilities Manager, as METRO’s EEO Officer. Mr. Bergren will report directly to me and acts with my authority with all levels of management, labor unions, and employees.
All METRO executives, management, and supervisory personnel, however, share in the responsibility for implementing and monitoring METRO’s EEO Policy and Program within their respective areas and will be assigned specific tasks to ensure compliance is achieved. METRO will evaluate its managers’ and supervisors’ performance on their successful implementation of METRO’s policies and procedures, in the same way METRO assesses their performance regarding other agency’s goals.
METRO is committed to undertaking and developing a written nondiscrimination program that sets forth the policies, practices and procedures, with goals and timetables, to which the agency is committed and make the EEO Program available for inspection by any employee or applicant for employment upon request.
I am personally committed to a workplace that acts upon its daily responsibility to treat all applicants and employees with dignity and respect, as well as equitably under the guidelines of our EEO Policy and Program.
Justin Avery, Chief Executive Officer, Rock Region METRO
Jan. 16, 2025
All employees of Rock Region METRO must abide by the terms of the Drug-Free Workplace Act Policy Statement as a condition of employment.
Questions should be directed to humanresources@rrmetro.org. Regretfully, due to the high volume of resumes METRO receives, it is not possible for our team to respond to individual inquiries about the status of a resume or search. You will be contacted by a hiring manager if you are selected for an interview. METRO will use email messages to communicate important job information related to application status, testing and interviews. As such, please ensure you verify the email address on your application, and check your email frequently, including your spam and junk folders. To apply online, you will need access to the Internet and an email account.
For more information, or to request this document in an alternate format or translated into another language, please call 501-375-6717.
Para obtener más informacion, o para solicitar este documento en un formato alternativo o traducico a otro idioma, llame al 501-375-6717.
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