Posted on October 10, 2023 in Alerts

The new METRO Connect – Rock Region microtransit software system, powered by Via, replaced the former Transloc system, which is no longer operational for METRO Connect microtransit trips. As announced prior to the launch, the Via system doesn’t allow advanced bookings and will not allow riders to book trips when they have not yet completed an active trip. For more METRO Connect information and pro tips on using the rider app, click the main METRO Connect webpage under the Services tab. For more information on zone geography changes with this software launch, visit the Annual Service Enhancements page under Rider Info. The METRO Connect – Rock Region app is available for download in the Apple App Store or Google Play store.