At Rock Region METRO, you will find a diverse workforce that reflects our community and a commitment to providing world-class transit service. We aim to recruit and hire a diverse workforce that reflects the community we serve. We value the ideas, enthusiasm and ambition that each person brings. We place no limits to what you can achieve at METRO.
We respect and value our employees because we know that we couldn’t do what we do without them. If you would like to work in an innovative and diverse organization and are looking for a challenging opportunity to make an impact, we want to talk to you. Rock Region METRO is an Equal Opportunity Employer. We offer competitive salaries and an attractive benefits package, including career development; medical, vision and dental health insurance; life insurance; 457 deferred compensation retirement plan; paid vacation, holidays and sick leave; and transit passes for employees and eligible dependents.
Want good pay, exceptional benefits and a job you’ll love? Do you love to drive and serve as a community helper? Want a stable job with upward mobility? Apply today for a Rock Region METRO operator or driver position!
Operators and drivers are needed for the METRO Local fixed route bus service, METRO Streetcar service, METRO Links paratransit service and METRO Connect on-demand microtransit service.
Schedule an appointment with Human Resources via humanresources@rrmetro.org or 501-375-6717 Ext. 1264.
Service Technician
North Little Rock, AR.
Starting Pay $19.02 per hour
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
SERVICE TECHNICIAN JOB DESCRIPTION
This position is responsible for daily servicing of all METRO vehicles and equipment. This involves checking, filling 'topping off' and recording all fluids, and daily cleaning. Performs all phases of interior and exterior METRO vehicle cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, dome lights, handrails, seats, upholstery, gum removal, graffiti removal, trash removal, air conditioning condensers, accessibility lifts, and wheels.
Also includes driving and parking of vehicles, cleaning individual piece parts and sub-assemblies using various chemicals in a safe and professional manner, while maintaining a clean, efficient and safe work area. Operates METRO vehicles while in strict compliance with METRO policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques. Relocates METRO vehicles and directs incoming traffic into the METRO division. Installs and removes interior METRO approved signs as directed.
KNOWLEDGE AND ABILITIES
A. Knowledge of:
B. Ability to:
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
Tire/Utility Technician
North Little Rock, AR.
Starting Pay $20.33 per hour
Schedule: Mon - Fri 4:00 PM-12:30 AM
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
MAINTENANCE TIRE/UTILITY TECHNICIAN
The Maintenance Tire/Utility Technician position is a safety sensitive role in the Maintenance Department, ensuring that all tires are DOT compliant on all transit and support vehicles.
KEY SUCCESS FACTORS:
ESSENTIAL FUNCTIONS:
COMPETENCIES:
QUALIFICATIONS:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.
Transit Mechanic
North Little Rock, AR.
Starting Pay $25.62 per hour
Must be able to work evening/night shift starting at 4:00pm
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
TRANSIT MECHANIC JOB DESCRIPTION
This position is responsible for preventative maintenance, maintenance repairs, and inspections on METRO buses and vehicles. This includes conducting detailed inspections as well as removing, repairing, and replacing parts and components as necessary, while using tools and equipment in a safe and professional manner. Also maintains a clean, efficient, and safe shop area. This is a safety sensitive position subject to the rules and regulations of the METRO Drug and Alcohol Policy
KNOWLEDGE AND ABILITIES
A. Knowledge of:
B. Ability to:
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
Service Supervisor
North Little Rock, AR
Starting Pay $19.00 per hour
Schedule: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week/weekends including holidays. The schedule rotates on the first Monday of each month. Weekly travel between Conway and Little Rock/NLR required.
Must possess a Class A or B CDL with Passenger endorsement,
issued by the Arkansas Department of Motor Vehicles
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
SERVICE SUPERVISOR JOB DESCRIPTION:
The Service Supervisor supervises day-to-day field operations of the transit bus operators, ensure buses are on schedule and run safely. Provides support and assistance to operators in the performance of their daily duties to maintain an efficient and reliable transit system. Monitors, investigates, and analyzes situations which impact or may impact bus, paratransit, or streetcar service. He or she communicates information and/or recommendations to appropriate management personnel. Interacts with management, dispatchers, operators, other employees, passengers, and the public to coordinate problem resolution, provide information, carry out assignments and maintain high quality and timely transit service.
ESSENTIAL FUNCTIONS:
JOB DEMANDS:
This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit & company vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration. Work under severe weather and emergency conditions. Employees are subject to being called to work in the event of an emergency situation and are expected to perform emergency service duties, as assigned. (Drive a bus, monitor roads under the Inclement Weather Program)
KNOWLEDGE & ABILITIES:
A. Knowledge of:
B. Ability to:
MINIMUM QUALIFICATIONS:
Any combination of education and experience that would likely provide the required knowledge and abilities:
A. Education:
B. Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
Rock Region METRO Job Fair on
Upcoming Date: Friday, February 7, 2025, from 9-12 p.m.
Location: 901 Maple Street, North Little Rock, AR 72114
NEW rate of pay $20.24 per hour, pay increases are in accordance with a union contract.
Must possess a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles
or
Commercial Learner's Permit (CLP)
EMPLOYEE BENEFITS & PERKS
COMPANY SUMMARY
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
JOB SUMMARY
This position is responsible for the safe and timely operation of Fixed-Route buses. During daily operations, this person will be responsible to drive in a safe, courteous, and timely manner while providing customer service in the form of passenger communications including route schedules and times, fare rates and process, and transfer instructions. They may also assist passengers with special needs, including passengers with disabilities.
RESPONSIBILITIES & DUTIES
QUALIFICATIONS & SKILLS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.
Rock Region METRO Job Fair on
Upcoming Date: Friday, February 7, 2025, from 9-12 p.m.
Location: 901 Maple Street, North Little Rock, AR 72114
On Demand Driver
North Little Rock, AR.
NEW Starting Pay $16.64 per hour
**Candidate must be able to work evening shifts/weekends**
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
ON DEMAND DRIVER JOB DESCRIPTION
This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch. In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects. When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip. In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity. Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.
ESSENTIAL FUNCTIONS
Knowledge, Skills, and Abilities
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.
Rock Region METRO Job Fair on
Upcoming Date: Friday, February 7, 2025, from 9-12 p.m.
Location: 901 Maple Street, North Little Rock, AR 72114
NEW starting pay $16.64-$20.24 per hour.
Looking for CDL and Non-CDL Drivers
(including individuals w/ commercial learner’s permit)
Must possess a valid driver's license with with Passenger endorsement,
issued by the Arkansas Department of Motor Vehicles.
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
PARATRANSIT OPERATOR JOB DESCRIPTION
A Paratransit Bus Operator drives specially equipped Paratransit vans and vehicles over routes that may vary daily in order to effectively serve the transportation needs of people with disabilities, who are the Authority's Paratransit patrons.
ESSENTIAL FUNCTIONS STATEMENT
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:
A. Required Education:
B. Required Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
Hours of Work: Variable shifts, 8 hours a day, 5 days of the week for 40 hours. Will include weekends.
JOB DEMANDS
This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate the door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, occasionally lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration.
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Rock Region METRO Job Fair on
Upcoming Date: Friday, February 7, 2025, from 9-12 p.m.
Location: 901 Maple Street, North Little Rock, AR 72114
Pay $18.00 per hour. Paid training
Must possess a Class D driver's license with good driving record.
EMPLOYEE BENEFITS & PERKS
A METRO Streetcar Operator operates a streetcar on an overhead electric power supply and travel across the Main Street Bridge over the Arkansas River to connect tourists, visitors, and locals to the cities major art and entertainment venues, restaurants, museums, parks, shops, libraries, and neighborhoods located in the downtowns. Streetcar operators provide information on historic sites, current economic revitalization efforts, community events, future expansion plans, and other news and facts from your vantage point on the heated and cooled streetcars.
This is a full-time position and the person selected to fill this position must be flexible in the hours of work and will be required to work weekends. Customer-friendly attitude is critical to this position.
Responsibilities include but are not limited to the following:
Qualifications:
Full package of benefits including health, dental, vision, 457(b) retirement, paid vacation & sick days.
Salary Range: Training/Starting $18.00 per hour
EMPLOYMENT STATEMENT:
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.
Operations Dispatcher
North Little Rock, AR.
Starting Pay $18.00 per hour
IMPORTANT: Applicants must be available to work any of the following shifts.
SHIFTS
Shift 1:
Monday-Friday: 4:30 p.m.-1:30 p.m.
Shift 2:
Monday: 4:30 a.m.-11:30 a.m.
Tuesday: 1:00 p.m.-9:00 p.m.
Wednesday: 1:00 p.m.-9:00 p.m.
Thursday: Off-Day
Friday: 1:00 p.m.-9:00 p.m.
Saturday: 12:00 p.m.-9:00 p.m.
Sunday: Off-Day
AM Shift.
Monday: Off-Day
Tuesday: 4:00 a.m.-12:15 p.m.
Wednesday: 4:00 a.m.-12:15 p.m.
Thursday: 4:00 a.m.-12:15 p.m.
Friday: 4:00 a.m.-12:15 p.m.
Saturday: 7:45 a.m.-2:45 p.m.
Sunday: Off-Day
Mid-Day (Floater):
Monday: 4:00 a.m.-12:00 p.m.
Tuesday: 8:30 a.m.-4:30 p.m.
Wednesday: 8:30 a.m.-4:30 p.m.
Thursday: 8:30 a.m.-4:30 p.m.
Friday: 8:30 a.m.-4:30 p.m.
Saturday: Off-Day
Sunday: Off-Day
PM Shift:
Monday: 12:00 p.m.-10:00 p.m.
Tuesday: 12:00 p.m.-10:00 p.m.
Wednesday: 12:00 p.m.-10:00 p.m.
Thursday: 12:00 p.m.-10:00 p.m.
Friday: Off-Day
Saturday: Off-Day
Sunday: Off-Day
Weekend Shift:
Monday: 8:30 a.m.-5:15 p.m.
Tuesday: Off-Day
Wednesday: Off-Day
Thursday: Off-Day
Friday: 12:00 p.m.-10:00 p.m.
Saturday: 8:30 a.m.-6:30 p.m.
Sunday: 7:45 a.m.-6:30 p.m.
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
OPERATIONS DISPATCHER JOB DESCRIPTION
This position is responsible for supervising and coordinating daily activities of METRO's operators and supervisors. Ensures transit operations are operating efficiently and adhering to schedules.
ESSENTIAL FUNCTIONS
KNOWLEDGE AND ABILITIES
A. Knowledge of:
B. Ability to:
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
A. Required Education:
B. Preferred Prior Experience:
C. Special Requirements, including Licenses and/or Certifications:
EMPLOYMENT STATEMENT
METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Strong preference given to local central Arkansas candidates.
Recruitment & HR Coordinator
Location: North Little Rock, AR. (Non-remote position)
Salary: $45,000
Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.
BENEFITS
RRM currently seeks a Human Resources professional to fulfill the role of Recruitment & HR Coordinator. The Recruitment & HR Coordinator will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization. This position will also assist with payroll processing and benefits administration. They will serve as liaison between management and employees. This position will work very closely with the Human Resources Manager. The Recruitment & HR Coordinator will exhibit the highest level of integrity, hospitality, and customer service by providing prompt, professional, friendly and efficient service to our employees, brokers and external partners.
REQUIRED ATTRIBUTES
REQUIRED EXPERIENCE AND SKILL SET
RESPONSIBILITIES OF THE RECRUITMENT & HR COORDINATOR
BENEFITS
PAYROLL
GENERAL HUMAN RESOURCES ADMINISTRATION
*The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.*
METRO offers its employees competitive salaries and an attractive benefit package which includes:
METRO has transitioned to an online application process. To apply for a posted vacancy, an applicant may:
Submitting both an application and resume is not required; however, submitting both is encouraged. If applying for an operator position, a supplemental questionnaire is required along with an application and/or resume. (The supplemental questionnaire is included in the online application process.)
To make your resume or application as effective as possible at METRO, the Human Resources Department offers the following suggestions:
• Always include specific dates of employment on your resume or application.
• Describe your work duties thoroughly and specifically.
• Be sure to include a reference to the position on your resume, cover letter or application so that it will be matched to the proper position.
• Clearly indicate contact information. Include your name, an email address and phone number at which you can be reached. Also, please clearly indicate work phone numbers if you choose to include one.
• Only apply for posted positions.
• Fill out the application completely and legibly.
Don’t have access to a computer? Free Internet access is available at public librarys and American Job Centers. Should you use one of these locations, make sure you have a USB drive (sometimes called a flash drive or thumbnail drive). This will allow you to bring or save your resume information when working on a public computer. USB drives are inexpensive and can be found at common retail stores.
Don’t have an email address? Click here for a list of free web-based email providers, including popular services such as Gmail and YahooMail.
Need easy access to your resume? Google Docs is a free, web-based word processor that allows you to create and edit documents online and export them as PDFs for job applications.
Are you out of state? Do you have an interest in working for METRO? Please contact our recruitment and human resources coordinator at 501-375-6717 Ext. 1264 or email humanresources@rrmetro.org to set up an appointment.
Rock Region Metropolitan Transit Authority (METRO) management and staff pledge their continued support to the Federal Transit Administration’s (FTA) program on equal employment opportunity (EEO) affecting employment practices, to include recruitment, selection, promotions, terminations, transfers, layoffs, compensation, training, benefits, and other terms and conditions as set forth under the requirements of Circular 4704.1A; revised on April 20, 2017.
METRO is firmly committed to a policy of equal employment opportunity and will administer its personnel policies and conduct its employment practices in a manner that results in treatment based on merit, experience and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
METRO is firmly committed to a policy of equal employment opportunity and will administer its personnel policies and conduct its employment practices in a manner that results in treatment based on merit, experience and other work related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
METRO is further committed to undertake an affirmative action program, including recommended goals and timetables, to effectively advance program objectives.
METRO will not tolerate the harassing of any individuals with regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Such conduct is cause for disciplinary action up to and including dismissal.
Ryan Bergren, procurement agent, serves as the Equal Employment Opportunity Officer for the organization and has been delegated responsibility for developing and monitoring equal employment opportunity programs. However, management personnel at every level shares in the responsibility for promoting equal employment opportunity and ensuring requisite compliance. Officials, managers and supervisors will be evaluated on the efforts they expend to insure the success of the EEO program the same as their performance on other organizational goals.
Any applicant or employee who believes they have been subject to discrimination has the right to file a complaint with the EEO Officer and/or the Equal Employment Opportunity Commission located at 820 S Louisiana Street #200 in Little Rock.
Successful achievement of EEO goals will provide benefits to recipients, subrecipients, and contractors through fuller utilization and development of previously underutilized human resources.
Justin Avery, Chief Executive Officer, Rock Region METRO
Feb. 27, 2023
All employees of Rock Region METRO must abide by the terms of the Drug-Free Workplace Act Policy Statement as a condition of employment.
Questions should be directed to humanresources@rrmetro.org. Regretfully, due to the high volume of resumes METRO receives, it is not possible for our team to respond to individual inquiries about the status of a resume or search. You will be contacted by a hiring manager if you are selected for an interview. METRO will use email messages to communicate important job information related to application status, testing and interviews. As such, please ensure you verify the email address on your application, and check your email frequently, including your spam and junk folders. To apply online, you will need access to the Internet and an email account.
For more information, or to request this document in an alternate format or translated into another language, please call 501-375-6717.
Para obtener más informacion, o para solicitar este documento en un formato alternativo o traducico a otro idioma, llame al 501-375-6717.